April Arcome

Yale

Summary

Resourceful Pharmacy Benefits Specialist known for high productivity and efficient task completion. Possess specialized skills in benefits administration, data entry, communications with teams and compliance with federal and state laws when needed. Excel in problem-solving, and adaptability, ensuring seamless benefits management.

Overview

years of professional experience

year of post-secondary education

Certification

Work History

Pharmacy Benefits Specialist

Henry Ford Health

Rochester Hills

01.2007 - Current

Completed prior authorizations for specialty medications with follow up to resolution.
Assisted pharmacists in prescription billing, financial assistance, customer care.
Hybrid work completed under limited supervision to complete goals
Worked with insurance companies to submit authorizations for specialty medications.
Experience with multiple applications such as, Microsoft word, excel, cover my meds, dromos,outlook, WebEx, Microsoft teams.
Processed prescription orders using pharmacy management software.
Reviewed eligibility for medical insurance coverage and other benefit plans.

Lead Certified Pharmacy Technician

Family Meds Pharmacy

Sterling Heights

05.2003 - 08.2006

Prepared and dispensed medications according to prescription orders.
Assisted pharmacists with inventory management and medication stock control.
Processed prescription refills and verified patient information efficiently.
Completed employee schedules for optimal efficiency.
Worked with Medicare/ commercial insurance regarding audit's.
Completed controlled substance reporting to federal and local government agencies.
Completed Medicare billing while ensuring compliance with federal regulations.
Educated patients on medication usage and potential side effects.
Collaborated with healthcare professionals to ensure medication safety and adherence.
Operated pharmacy software for prescription processing and patient management.
Managed cleanliness and organization of pharmacy work areas consistently.

Certified Pharmacy Technician

CVS Pharmacy

Shelby

06.2001 - 05.2003

Prepared and dispensed medications according to prescription orders.
Assisted pharmacists with inventory management and medication stock control.
Processed prescription refills and verified patient information efficiently.
Managed cleanliness and organization of pharmacy work areas consistently.
Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
Performed administrative duties such as filing, data entry, answering phones.

Education

Medical Assistant Training

Carnegie Institute For Allied Health

Rochester Hills, Michigan

09.1997 - 09.1998

Skills

Applications used: Microsoft word, Excel, Microsoft Teams, WebEx, Dromos, McKesson, CoverMyMeds, provider Portals
Able to navigate government websites for various tasks
Proficient in data entry, phone representation, files, emails etc

Experience with scheduling of various tasks and delegation
Proficient in problem solving issues that may arise and follow through for a resolution