April Arnold
178 IvyWood Cove,MS
Summary
Dynamic General Manager with a proven track record at Denture + Implant Solutions, excelling in operations management and team building. Spearheaded initiatives that drove year-over-year growth while enhancing patient care. Skilled in P&L management and problem resolution, fostering a collaborative environment that optimized performance and efficiency.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
General Manager
Denture + Implant Solutions
06.2016 - 11.2025
- Directed operational strategy to enhance patient care and service delivery.
- Implemented efficient workflows, reducing processing times significantly.
- Mentored and developed staff, fostering a collaborative team environment.
- Streamlined inventory management processes, optimizing resource allocation.
- Established performance metrics to track progress and drive accountability among teams.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Collier Dental
John Collier,DDS
10.2013 - 03.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted dentist with procedures such as implant placement,extractions, crown and bridge,fillings.
- Radiology and CPR certified.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Presely Dental
Don Presley, DMD, PA
07.2007 - 10.2013
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Assisted dentist with dental procedures
- Schedule patients, educated patients in post op care.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
Tishomingo High School
Tishomingo, MSAssociate of Applied Science - Cosmetology
Insitute of Cosmotology
Corinth, MS08-1996
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Software knowledge Microsoft 365,excel,Dentrix,Eaglesoft
- Operator of copiers,scanners facsimile
- Administrative skills
- P&L management
- Deadline oriented
- Vendor relationships
- Performance improvement
Timeline
General Manager
Denture + Implant Solutions
06.2016 - 11.2025
Collier Dental
John Collier,DDS
10.2013 - 03.2016
Presely Dental
Don Presley, DMD, PA
07.2007 - 10.2013
High School Diploma -
Tishomingo High School
Associate of Applied Science - Cosmetology
Insitute of Cosmotology