April Arwood
Arbys Resturant
Knoxville,TN
2026
years of professional experience
Results-driven professional with a proven track record at Hampton Inn & Suites, excelling in guest service excellence and meticulous attention to detail. Demonstrated reliability and initiative in maintaining cleanliness and organization, consistently enhancing guest satisfaction. Skilled in supplies organization and effective teamwork, contributing to a positive and efficient work environment.
Work History
Houseman
- Maintained cleanliness and organization of guest areas, including lobbies and hallways.
- Assisted housekeeping staff with room preparation and inventory management.
- Ensured timely delivery of linens and supplies to designated areas.
- Responded promptly to guest requests for additional amenities or services.
- Conducted routine inspections of public spaces to uphold hotel standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
Crew Member
1 Year 2 Months- Provided exceptional customer service by taking orders and addressing inquiries efficiently.
- Operated kitchen equipment, ensuring adherence to safety and cleanliness standards.
- Collaborated with team members to maintain smooth workflow during peak hours.
- Assisted in food preparation, adhering to quality standards and recipes consistently.
- Managed cash register operations, processing transactions accurately and swiftly.
- Trained new crew members on operational procedures and customer service best practices.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Production Worker
1 Year 11 Months- Operated assembly line machinery to manufacture products efficiently.
- Conducted quality control inspections to ensure product standards were met.
- Collaborated with team members to optimize production workflows.
- Maintained cleanliness and organization of workstations for safety compliance.
- Followed safety procedures and guidelines to maintain safe working environments.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Education
High School Diploma
Skills
Initiative-taking
Reliability and punctuality
Cleaning techniques
Guest room cleaning
Guest service excellence
Housekeeping expertise
Supplies organization
Multitasking and prioritizing
Time management
Heavy lifting
Professional and courteous
Quality assurance
Process improvement
Teamwork
Problem-solving
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Organizational skills
Timeline
Crew Member
Arbys Resturant
01.2024 - 03.2025Read More
Production Worker
Lifetime Products
02.2022 - 01.2024Read More
Houseman
Hampton Inn & Suites
Read More
North Mecklenburg High School
High School Diploma
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