Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

April Bass

Jackson,USA

Summary

Empathetic & detailed-oriented individual with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to learning and leveraging any or all qualities to drive team success and contribute to organizational growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

AT Home Care
01.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Promoted independence with structured routines and clear communication to support clients in their daily lives.

Salesperson/Merchandiser

Capital City Beverages
08.2018 - 09.2023
  • Built relationships with customers and community to promote long term business growth.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Investigated current trends and innovative techniques to create unique displays.
  • Developed visual merchandising plans and strategies to promote store offerings.

Sales Associate/Assistant Manager

Dollar General
04.2021 - 01.2022
  • Executed credit card transactions through POS system.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Ramp Agent

GAT Airlines
09.2017 - 10.2019
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for daily flights.
  • Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
  • Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.

Education

Social Work

Hinds Community College
Jackson, MS

High School Diploma -

Cornerstone Christian Correspondance School
Townsend, GA
06.2013

Skills

  • Customer Service
  • Food Service
  • Merchandising
  • Nursing Assistant

Certification

  • First Aid Certification
  • CPR Certification
  • Personal Care Assistant
  • Nursing Assistant
  • Springboard To Opportunities

Timeline

Personal Care Assistant

AT Home Care
01.2024 - Current

Sales Associate/Assistant Manager

Dollar General
04.2021 - 01.2022

Salesperson/Merchandiser

Capital City Beverages
08.2018 - 09.2023

Ramp Agent

GAT Airlines
09.2017 - 10.2019

Social Work

Hinds Community College

High School Diploma -

Cornerstone Christian Correspondance School

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