April Bilodeau
GA
Summary
Phlebotomist with extensive experience in compassionate patient care and accurate specimen handling. Skilled in clinical protocols, sanitation, and emergency scenarios, with a background in medical office management and customer service. Bringing a proactive approach to improving patient experiences and operational efficiency.
Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.
Overview
26
26
years of professional experience
Work History
Phlebotomist
Lab Corp
11.2019 - 11.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Assisted in training and onboarding new phlebotomists.
Medical Office Manager
Weightless MD
02.2017 - 10.2019
- Served as Office Administrator, Medical Assistant, & Customer Service Sales Representative
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Obtained client medical history, medication information, symptoms, and allergies.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy and laboratory tests and prepared specimens for analysis
- Administered medications and monitored patient for reactions
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Office Manager
Compass & Sextant Solutions
05.1998 - 06.2016
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Enhanced office operations efficiency by streamlining filing systems and digitizing essential records.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Education
Associate of Arts - Master Cosmetologist
Lanier Technical College
Oakwood, GA08-2024
Certified - CNA
Alliant Health Solutions
Atlanta, GA11-2016
Certified - Phlebotomy
NHA
Atlanta, GA12-2015
No Degree - Nursing
Georgia Highlands College
Rome, GA08-1994
High School Diploma -
Cedartown High School
Cedartown, GA06-1992
Skills
- Medical Office Management
- Reliable team player
- Patient-focused care
- Professionalism
- Time management abilities
- Phlebotomy
Timeline
Phlebotomist
Lab Corp
11.2019 - 11.2023
Medical Office Manager
Weightless MD
02.2017 - 10.2019
Office Manager
Compass & Sextant Solutions
05.1998 - 06.2016
Associate of Arts - Master Cosmetologist
Lanier Technical College
Certified - CNA
Alliant Health Solutions
Certified - Phlebotomy
NHA
No Degree - Nursing
Georgia Highlands College
High School Diploma -
Cedartown High School
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