April Black

• Data entry and tracking via Workday
• Data research via Reed Smith for BCBS
• Expertise in data entry, ensuring accuracy and completeness in all entries

• Answering incoming calls by employees to address any questions and or concerns
• Process employee change requests via SaaS including: taxes, verifications and benefit changes
• Onboarding including: background processing and drug screens
• I9 recertifications
• Place employees on/off light duty during workers compensation claims
• Entering payroll deductions for employee owing
• Receiving and posting premiums for employee benefits

• Fraud control for Verizon business & residential land lines
• Analyze data and investigate reports to determine if fraud is occurring and identify fraud trends
• Place blocks on phone lines and call customers to advise how to secure their PBX systems

• Routing for all out of state LTL deliveries for the Southeast region
• Create trucking routes and assign to drivers
• Customer service for our shippers
• Process all third-party carrier invoices for payment

• Routing for all out of state LTL deliveries for the Southeast region
• Accounts Payable for all owner operators for services
• Invoicing customers
• Customer service for our shippers who utilize our cold storage
• Tendering loads to all drivers

Earned 60 credits toward an Associates in Accounting.