Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karla Mendez

Laredo

Summary

Highly efficient employer well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

7
7
years of professional experience

Work History

Human Resources Director/Data Entry Clerk

Alfa Home Health
09.2021 - 08.2023
  • Handled on-boarding process for newly hired employees and distributed all paperwork.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Sorted documents and maintained organized filing process.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Completed data entry tasks with accuracy and efficiency.

Server

Texas Roadhouse
03.2019 - 08.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

Manager's Assistant

Pizza Hut
03.2016 - 04.2019
  • Ran errands to support daily needs of management.
  • Responded to and directed incoming calls and other communication.
  • Resolved basic computer and office equipment issues through troubleshooting.
  • Scheduled meetings and managed calendar.
  • Supported department procurement activities by coordinating with manager for direction.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Education

High School Diploma -

United High School
Laredo, TX

Associate of Science -

Laredo College
Laredo, TX
01.2025

Skills

  • Fast learner
  • Good Customer Service skills
  • Compensation Structuring
  • Recruitment Strategies
  • Human Resources
  • Human Resources Operations
  • Background Checks

Languages

Spanish
Native or Bilingual

Timeline

Human Resources Director/Data Entry Clerk

Alfa Home Health
09.2021 - 08.2023

Server

Texas Roadhouse
03.2019 - 08.2021

Manager's Assistant

Pizza Hut
03.2016 - 04.2019

High School Diploma -

United High School

Associate of Science -

Laredo College

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Karla Mendez