Sydney Clark
Summary
Dynamic and results-oriented professional with a proven track record at The University of Chicago Press, excelling in data entry and customer service. Demonstrated expertise in Microsoft Excel and fostering strong client relationships. Achieved significant improvements in data processing accuracy and efficiency, showcasing a keen attention to detail and a commitment to excellence.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
8
8
years of professional experience
Work History
Data Entry Clerk
The University of Chicago Press
10.2021 - Current
- Completed data entry tasks with accuracy and efficiency.
- Managed and organized documents for data entry tasks.
- Used computer software to store and retrieve data.
- Followed established procedures to enter and process data correctly.
- Applied credit to customer accounts.
- Process customer returns.
- Sorted documents and maintained organized filing process.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
Administrative Assistant
Bosak Nissan
06.2019 - 10.2021
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted coworkers and staff members with special tasks on daily basis.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Maintained inventory of office supplies and placed orders.
Receptionist and Esthetician
Hair Sculptors
02.2017 - 06.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Scheduled and confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Put in orders for office supplies and other products needed for the salon.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously.
- Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
- Recommended retail products for at-home use.
- Fostered friendly, warm, and exceptional customer experience.
Education
Esthetician License - Esthetics
Tricoci University of Beauty Culture
Highland, IN05-2017
Skills
- Data entry
- Microsoft Word
- Microsoft Excel
- Attention to detail
- Fast typing speed
- File management
- Customer Service-oriented
- Office administration
- Fast learner
- Professional and mature
- Works well alone and also as a member of a team
Timeline
Data Entry Clerk
The University of Chicago Press
10.2021 - Current
Administrative Assistant
Bosak Nissan
06.2019 - 10.2021
Receptionist and Esthetician
Hair Sculptors
02.2017 - 06.2019
Esthetician License - Esthetics
Tricoci University of Beauty Culture
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