April Bowman
Livingston,TN
Summary
Energetic professional promoting talents through a career spent working with all types of personalities. Looking for a position where compassion and an enthusiastic personality will be highly valued.
Overview
11
11
years of professional experience
Work History
Teacher's Assistant & Cook
LBJ & C Head start
Livingston, TN
08.2021 - Current
- Provided individualized assistance to students with special needs in the classroom.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Coordinated daily tasks between teachers and other staff members.
- Greeted parents at school events to provide information about curriculum and activities.
- Moderated parent-teacher conferences to discuss student progress or areas of concern.
- Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
- Created visual aids such as bulletin boards or displays to enhance the learning environment.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Ordered supplies as needed for the kitchen.
- Monitored stock levels of food items and ordered more when necessary.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Kept records related to costs, production quantities, menu changes.
Shift Manager
Hardee's
Livingston, TN
05.2013 - 10.2024
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Resolved conflicts between staff members in a professional manner.
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Taught staff upselling techniques to meet revenue targets.
Nurse Aid
At Home Health Care
Cookeville, TN
05.2016 - 11.2016
- Provided patient care, including bathing and dressing.
- Assisted with transferring patients from bed to wheelchair.
- Prepared meals for patients according to their dietary requirements.
- Maintained a clean environment by disinfecting equipment, emptying trash containers, cleaning surfaces, changing linens.
- Greeted visitors warmly and provided directions when needed.
- Encouraged family members to be involved in their loved one's care plan whenever possible.
- Comforted patients and provided reassurance and encouragement.
- Engaged with patient family and friends to provide courteous visit experience.
Education
High School Diploma -
Livingston Academy
Livingston, TN05-2013
Skills
- Complaint resolution
- Follow-up skills
- Active Listening
- Courteous demeanor
- Friendly, Positive Attitude
- Dependable and Responsible
Timeline
Teacher's Assistant & Cook
LBJ & C Head start
08.2021 - Current
Nurse Aid
At Home Health Care
05.2016 - 11.2016
Shift Manager
Hardee's
05.2013 - 10.2024
High School Diploma -
Livingston Academy
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