April Brown
Hemingway,SC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Claims Processor
Blue Cross and Blue Shield
Myrtle Beach, South Carolina
02.2025 - Current
- Processed claims using internal software systems efficiently and accurately.
- Reviewed documentation for compliance with policy guidelines and regulations.
- Collaborated with team members to improve workflow and processing speed.
- Identified discrepancies in claims and initiated investigations for resolution.
- Processed a high volume of incoming claims in accordance with established policies and procedures.
- Reviewed and verified insurance policy information to assess coverage and determine appropriate claims processing procedures.
- Applied knowledge of coding systems such as CPT-4 and HCPCS codes for proper reimbursement.
- Maintained confidentiality of policyholder information in compliance with HIPAA regulations.
Warehouse Associate
Amazon
Columbia, US
03.2024 - 11.2024
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers
- Verified accuracy of picked items by comparing them against pick list
- Maintained cleanliness of work area, equipment and supplies used in picking process
- Utilized RF scanners to track inventory movements throughout the facility
- Reported any damaged products to supervisor immediately upon discovery
- Followed all safety protocols while operating warehouse machinery and driving forklifts
- Provided assistance in other areas of the warehouse when needed including receiving and stocking duties
- Fulfilled orders quickly to accomplish challenging daily objectives
- Used handheld scanners to key in data for packages
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing
- Worked additional hours and shifts to meet tight deadlines during peak periods
- Picked up heavy objects using proper lifting techniques to avoid personal injuries
- Demonstrated great teamwork skills with staff members involved in production and transport
- Read orders to verify attributes and quantities of merchandise
- Placed products on conveyors for final wrapping and shipment
Sterile Fill Technician
Nephron Pharmaceuticals Corporation
Columbia, US
09.2021 - 01.2024
- Performed routine maintenance and calibration on sterile filling equipment
- Maintained accurate documentation of all processes related to production operations
- Ensured that product meets all quality specifications by conducting regular inspections
- Monitored the performance of the sterile fill line ensuring compliance with established standards
- Followed strict safety protocols when operating filling machines and other sterilization equipment
- Executed daily cleaning, sanitizing and sterilization activities in accordance with GMP requirements
- Evaluated packaging materials for suitability prior to use in production process
- Reviewed documents including Batch Production Records prior to release of products
- Implemented corrective actions as needed to ensure manufacturing processes are compliant with cGMPs
- Worked closely with Quality Control team to ensure adherence to quality standards
Mail Insertion Operator
Blue Cross and Blue Shield
Columbia, US
06.2022 - 09.2023
- Fed sheets and other materials into inserter machine according to size and type of material being processed
- Performed quality control checks for accuracy and completeness of final product
- Adjusted feeders, conveyors, hoppers and other parts as necessary to maintain optimal performance levels during production runs
- Monitored progress of job throughout entire process from start-up to completion
- Troubleshooted problems with equipment or software when needed
- Inspected finished products for accuracy and completeness prior to sealing envelopes or packaging for shipment
- Loaded paper stock onto feeders at beginning of each run
- Cleaned work area regularly including wiping down tables, cleaning out bins and hoppers
- Followed safety protocols at all times while operating machinery
- Participated in team meetings related to production processes or new procedures
- Assisted in the maintenance of postage metering equipment
Warehouse Associate
Amazon
Columbia, US
06.2015 - 12.2021
- Fulfilled orders quickly to accomplish challenging daily objectives
- Picked up heavy objects using proper lifting techniques to avoid personal injuries
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately
- Communicated effectively with team members on matters related to work assignments
- Packed and labeled merchandise to prepare for loading and shipment to customers
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing
- Packed fragile items with bubble wrap to prevent breakage during shipping
- Operated handheld scanners to track merchandise throughout fulfillment process
- Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives
- Reported damaged products or safety hazards to immediate supervisors
Pharmacy Technician
Kingstree Hospital
Kingstree, US
04.2014 - 03.2015
- Preparing new prescription and refill requests for patients
- Dispensing medication to patients per the prescription, or provider's orders
- Packing and labeling a prescribed medication
- Processing insurance claims
- Tracking inventory
- Preparing compounded medications using sterile and non-sterile processes
- Filling automated dispensing machines
- Repackaging of bulk medications
Cashier
Walmart Pharmacy
Georgetown, US
10.2013 - 04.2014
- Operated cash register, collected payments and provided accurate change
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Received payments for products and issued receipts
- Worked closely with front-end staff to assist customers
- Processed sales transactions to prevent long customer wait times
Education
PHARMACY TECHNOLOGY -
Pee Dee Medical Training Center
Lake City, SC10.2013
HIGH SCHOOL DIPLOMA -
Hemingway High School
Hemingway, SC06.2012
Skills
- Customer Service
- Math
- Pyxis
- Medical Terminology
- Supply Restocking
- Labeling prescriptions
- Verifying orders
- Resolving customer issues
- Pharmacy operations
- Healthcare regulations
- Ordering and stocking medications
- Problem-solving
- Aseptic Techniques
- Patient education
- Quality assurance
- Insurance Billing
- Data Entry
- Attention to Detail
- Time Management
- Safety Compliance
- Claims processing
- CPT coding
- Medical filing
- Insurance verifying
- Data entry proficiency
- Patient confidentiality
- Phone etiquette
- Clinical data entry
- Healthcare industry
- Verbal and written communication
- HIPAA compliance
Phone - Number
803-447-9816
Timeline
Claims Processor
Blue Cross and Blue Shield
02.2025 - Current
Warehouse Associate
Amazon
03.2024 - 11.2024
Mail Insertion Operator
Blue Cross and Blue Shield
06.2022 - 09.2023
Sterile Fill Technician
Nephron Pharmaceuticals Corporation
09.2021 - 01.2024
Warehouse Associate
Amazon
06.2015 - 12.2021
Pharmacy Technician
Kingstree Hospital
04.2014 - 03.2015
Cashier
Walmart Pharmacy
10.2013 - 04.2014
PHARMACY TECHNOLOGY -
Pee Dee Medical Training Center
HIGH SCHOOL DIPLOMA -
Hemingway High School