April Burquez
Gardena,CA
Overview
7
7
years of professional experience
Work History
Host
Go Kart World
Carson
07.2017 - 11.2017
- Answered telephone to provide dining information and take reservations.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Answered customers questions regarding the menu, restaurant services, and special promotions.
Cashier
McDonald's
Carson
01.2018 - 02.2020
- Operated cash register or POS system to receive payment by cash, check and credit card.
- I answered customer questions and provided store information.
- Directed trash removal and sanitation procedures to keep aisles, storage rooms and register area organized.
- Counted money in cash drawer at the beginning of my shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
Cashier, Baker,Meat Clerk
Superior Grocers
Hawthorne, CA
03.2020 - 04.2021
- I used bread slicers and other bakery equipment to handle distributing bread.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Personalized cakes by writing customer desired words or adding other customizations.
- Used slicers and other department equipment to cut meats for customers.
- Cleaned and sanitized freezers, fixtures and display cases, received and unpacked meat, poultry, seafood and cheeses and placed in meat cooler and freezer.
- Checked products for temperature and expiration dates to maintain safety.
- Offered product samples to help customers discover new items
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Stocked shelves with merchandise when needed.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered customer inquiries regarding store policies and procedures.
Driver
Amazon
Torrance
05.2021 - 10.2021
- Delivered goods and services to customers on time and in excellent condition.
- I used GPS to optimize routes and continuously meet estimated delivery times.
- Documented daily mileage, gas, and other data.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
Cashier Trainer
McDonald's
Torrance, CA
01.2021 - 09.2023
- Conducted regular audits of cash registers to ensure accuracy of transactions.
- Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.
- Developed strategies for improving the speed and efficiency of checkout lines during peak hours.
- Encouraged teamwork among staff members by leading group activities that improved morale.
- Learned roles of other departments to provide coverage and keep store operational.
Activities Coordinator
Social Vocational Services
Redondo Beach, CA
09.2023 - 12.2023
- Created themes and fun and educational activities for young adults ages 21-30 years old.
- Researched ideas for programs and activities, using participants suggestions and feedback to align with delivery objectives.
- Created educational materials related to health, nutrition, and fitness.
- Monitored progress of participants to track measurable data for plan of care goals.
- Maintained records of all meetings, phone calls, emails and anything else related to clients disability services.
- Communicated with staff members regarding disability issues or concerns
Cashier Team Lead
McDonald's
Inglewood, CA
01.2024 - Current
- Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.
- Operated cash register efficiently. Taking payments by cash, check, credit card, gift card or apple pay
- Developed strategies for improving the speed and efficiency of checkout lines during peak hours.
- Encouraged teamwork among staff members by leading group activities that improved morale.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Helped with purchases and signed customers up for rewards program.
- Discounted purchases by scanning and redeeming coupons.
Education
High School Diploma -
Magnolia Science Academy 3
Carson, CA06-2016
Bachelor of Arts - Child Development, Sociology
El Camino College
Torrance, CASkills
- Team Leadership
- Positive Attitude
- Cash Register Operation
- Disability Awareness
- Reliability
- Time Management
- Organizational Skills
- Multitasking
- Conflict Resolution
- Teamwork and Collaboration
- Documentation And Reporting
- Problem-Solving
- Risk Management
Timeline
Cashier Team Lead
McDonald's
01.2024 - Current
Activities Coordinator
Social Vocational Services
09.2023 - 12.2023
Driver
Amazon
05.2021 - 10.2021
Cashier Trainer
McDonald's
01.2021 - 09.2023
Cashier, Baker,Meat Clerk
Superior Grocers
03.2020 - 04.2021
Cashier
McDonald's
01.2018 - 02.2020
Host
Go Kart World
07.2017 - 11.2017
High School Diploma -
Magnolia Science Academy 3
Bachelor of Arts - Child Development, Sociology
El Camino College
Similar Profiles
Juan LopezJuan Lopez
Track Worker at Go Kart WorldTrack Worker at Go Kart World
Shobhit SaxenaShobhit Saxena
Operations Executive at Insta Kart Services Pvt LtdOperations Executive at Insta Kart Services Pvt Ltd
Tinevimbo Antony ChimombeTinevimbo Antony Chimombe
Food Truck Operator at The Skotch KartFood Truck Operator at The Skotch Kart
Denis AscasibarDenis Ascasibar
Complex Housekeeping Manager at Volume Hollywood & Hollywood GrandeComplex Housekeeping Manager at Volume Hollywood & Hollywood Grande
Jade HollowayJade Holloway
Visitor Experience and Programs Apprentice at Art + PracticeVisitor Experience and Programs Apprentice at Art + Practice