Maria Fisher

• Conducted outbound prospecting and lead generation to identify potential new clients.
• Participated in training sessions to stay updated on product offerings and sales techniques.
• Scheduled and confirmed appointments.
• Performed data entry into computer systems for tracking purposes.
• Reserved and managed meeting room availability.
• Assisted organizational efforts by filing, entering data and answering phones.

• Obtained names and telephone numbers of potential customers from various sources, entering information into job-related software and word processing systems.
• Answered customer inquiries regarding appointment setting procedures.
• Participated in training sessions to stay updated on product offerings and sales techniques.
• Followed up with customers after scheduled appointments were completed.

• Presented detailed information about services and products to potential customers.
• Established and maintained positive relationships with customers to encourage future sales.
• Communicated effectively with clientele to maintain customer satisfaction and loyalty.
• Educated customers about features, benefits, advantages, pricing plans. of the services provided by the organization.
• Maintained and recorded customer information in database.
• Handled inbound telephone calls from interested customers.
• Provided timely, courteous, and knowledgeable responses to information requests.

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• Facilitated tenant paperwork processing and verification.
• Ensured that all rent payments were collected on time by following up with delinquent tenants.
• Inspected properties regularly to identify deficiencies and schedule repairs.
• Met with prospective tenants to show property and assess applications or sign leases.

• Identified areas of improvement in customer service processes and suggested changes accordingly.
• Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
• Supported sales team members to drive growth and development.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Exceeded established service goals while leveraging customer service, sales and employee management best practices.