April Carnes
Scott Depot
Summary
Dynamic sales professional with a proven track record at Clayton Homes Manufacturing, excelling in sales tracking and customer consultation. Recognized for developing effective promotional strategies that boosted sales volume. Adept at building relationships and delivering exceptional customer service, ensuring client satisfaction and loyalty. An energetic self-starter committed to achieving results.
Overview
22
22
years of professional experience
Work History
Sales Associate
Clayton Homes Manufacturing
South Charleston
04.2017 - 11.2024
- Received and displayed product shipments on store retail shelves upon delivery.
- Tracked sales performance metrics to identify trends in market place.
- Upsold additional items based on customer interests and needs.
- Participated in team meetings to discuss strategies for increasing sales volume.
- Answered customer inquiries regarding product features, pricing, and availability.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Developed marketing plans for specific product lines in order to increase sales volume.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Attended trade shows, industry events, conferences and meetings when required.
- Consulted with clients to determine their needs and preferences.
- Followed up with customers on their purchases to ensure satisfaction.
Server
Cracker Barrel
Nitro
04.2005 - 03.2017
- Informed customers of daily specials and signature menu items.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Presented menus and answered questions regarding items.
Receptionist
Family Care Clinic
Scott Depot
01.2003 - 01.2005
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Greeted customers, answered general questions and directed to appropriate locations.
- Answered and directed incoming calls using multi-line telephone system.
Education
High School Diploma -
WVSC
South Charleston, WV10-2000
Skills
- Sales tracking
- Visual merchandising
- Customer consultation
- Cash handling
- Customer service
- Team collaboration
- Product knowledge
- Promotional strategies
- Inventory management
- Problem solving
- Effective communication
- Conflict resolution
- Relationship building
- Follow-up techniques
- Money transfer systems
- Merchandise display
- Energetic self-starter
- Excellent people skills
Accomplishments
- I have several awards for top sales.
Timeline
Sales Associate
Clayton Homes Manufacturing
04.2017 - 11.2024
Server
Cracker Barrel
04.2005 - 03.2017
Receptionist
Family Care Clinic
01.2003 - 01.2005
High School Diploma -
WVSC