April Carter

Assist customers in purchasing and the fitting of eyeglasses and contact lens. Listen and ask questions to best fit customers needs.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Controlled costs to keep business operating within budget and increase profits.
• Improved marketing to attract new customers and promote business.

• Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
• Mentored junior staff members to enhance their skills, promoting growth within the company.
• Managed multiple projects concurrently, ensuring on-time and on-budget delivery.
• Developed and implemented strategies for continuous improvement, resulting in increased operational effectiveness.
• Generated repeat business through exceptional customer service.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.