April Charles
Moss Point,MS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Substitute Teacher, K-12
Jackson County School District
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
School Bus Driver
Jackson County School District
07.2023 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed logbooks, incident reports and other daily paperwork.
Receptionist
Mobile Medical Weight Loss
01.2012 - 05.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Assisted with onboarding new clients and securing paperwork completion.
Assistant Store Manager 3rd Key
Dollar General
08.2008 - 10.2010
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
GED -
Bishop State Community College
Mobile, AL2007
Skills
Student Engagement
Positive Reinforcement
Multi-Subject Instruction
Curriculum knowledge
Timeline
School Bus Driver
Jackson County School District
07.2023 - Current
Receptionist
Mobile Medical Weight Loss
01.2012 - 05.2016
Assistant Store Manager 3rd Key
Dollar General
08.2008 - 10.2010
Substitute Teacher, K-12
Jackson County School District
GED -
Bishop State Community College
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