April Conda
Estes Park,CO
Summary
Dynamic and detail-oriented professional with a proven track record at Acme Distribution, adept at enhancing customer satisfaction and streamlining operations. Skilled in using Excel and Microsoft Word, coupled with a strong work ethic and superior organizational abilities. Demonstrated success in improving process efficiency and accuracy, with a friendly demeanor that enhances team and customer relations.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Acme Distribution
04.2022 - 01.2025
- Coordinated scheduling of appointments for both inbounds and outbounds.
- Communicated with customer accounts via email and phone.
- Created orders, printed labels and placards for outbound orders.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Conducted meticulous inspections to guarantee full packing of all shipments.
- Ensured correctness by photographing and inspecting each overseas order.
- Supervised and maintained spreadsheets using Excel and Microsoft Word.
- Maintained consistent accuracy in entering data.
- Checked drivers in and verified order pick up numbers.
- Created bill of lading, obtained signatures and submitted tracking information.
- Handled daily inbound and outbound closures for billing accuracy.
- Sent all inbound and outbound paperwork to customer via email at the end of every day.
Cabin Keeper
River Spruce Cabins
01.2020 - 04.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
Customer Service Cashier
Circle K
01.2017 - 12.2019
- Oversaw daily opening and closing operations.
- Handled customer payments with efficiency through POS platform.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Stocked products and maintained cleanliness of the store.
- Checked in vendors and verified deliveries.
- Routinely entered sales data, counted down drawers and completed deposits.
Education
GED - undefined
Old Columbine High School/Career Development Center
Longmont, ColoradoSkills
- Quick learner
- Superior organization ability
- Detail-oriented
- Goal-oriented
- Strong work ethic
- Friendly demeanor
- Computer literate
- Skilled and creative problem solver
- Highly dependable
- Mechanically Inclined
Timeline
Customer Service Representative
Acme Distribution
04.2022 - 01.2025
Cabin Keeper
River Spruce Cabins
01.2020 - 04.2022
Customer Service Cashier
Circle K
01.2017 - 12.2019
GED - undefined
Old Columbine High School/Career Development Center
Similar Profiles
SAUL ALBERTO BARRANDEYSAUL ALBERTO BARRANDEY
Project Associate at Acme DistributionProject Associate at Acme Distribution
Abigail RoscoeAbigail Roscoe
Warehouse Associate at Acme DistributionWarehouse Associate at Acme Distribution
Morgan DebiecMorgan Debiec
Clerk at Acme DistributionClerk at Acme Distribution