April Culvey
Cherry Valley,IL
Summary
Results-driven professional specializing in customer relationship management and communication. Demonstrated success in creating exceptional client experiences and streamlining appointment scheduling to improve operational efficiency.
Overview
23
23
years of professional experience
Work History
Christina Rae Salon
Rockford, Illinois
02.2003 - Current
- Cultivated a loyal client base through exceptional customer service and engagement.
- Delivered memorable experiences, resulting in repeat business and positive client feedback.
- Managed appointments efficiently using scheduling software to optimize workflow.
- Supported reception desk by answering phones, scheduling appointments, and processing payments.
- Maintained accurate records of services provided to ensure data integrity.
- Participated in training sessions to enhance product knowledge and service skills.
Education
Some College (No Degree) - Cosmetology
Educators of Beauty
Rockford, IL02-2003
High School Diploma -
Belvidere High School
Belvidere, IL06-2001
Some College (No Degree) -
Rock Valley College
Rockford, ILSkills
- Customer relationship management
- Appointment scheduling
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Licensed cosmetologist
- Continuing education
Timeline
Christina Rae Salon
02.2003 - Current
Some College (No Degree) - Cosmetology
Educators of Beauty
High School Diploma -
Belvidere High School
Some College (No Degree) -
Rock Valley College