Desired Job Title
TranscriptionistHome TranscriptionistBilling ClerkCertified Nursing AssistantCNALocation Preference
HybridRemoteLocation: Blairsville, PA, USBlairsville, PA
Open to relocation: No
Open To Work
April Sullenberger
Blairsville,PA
Work Preference
Summary
Skilled at accurately transcribing audio files into written documents. Works with variety of audio sources utilizing modern transcription software to complete on-time assignments. Expertly manages time and simultaneous projects.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Transcriptionist
FileVine
Salt Lake City, UT
03.2023 - Current
- Delivered accurate transcripts for Filevine, contributing to efficient case management. Facilitated transcription for a range of cases, from insurance claims to legal testimonies, enhancing service delivery. Elevated transcript quality by meticulously proofreading for grammatical and punctuation errors.
- Transcribed legal documents with high accuracy, ensuring clarity and compliance with industry standards.
- Utilized advanced transcription software to enhance workflow efficiency and document turnaround time.
- Enhanced transcription accuracy by diligently proofreading and editing final documents.
Home Transcriptionist
Sargent's Personnel Agency
Johnstown, PA
09.2019 - 08.2021
- I was assigned a case load that I would use audio from live hearings and type the cases out word for word. I used an audio file that I would sometimes have to clean up and make changes to so the audio was clear.
- I have knowledge of audio enhancing techniques as it was required.
- Knowledge of Microsoft Word was required.
- Knowledge of downloading and uploading files was necessary.
- Transcribed audio recordings with high accuracy, ensuring clarity and proper formatting.
- Reviewed and edited transcripts for consistency, adhering to client specifications and guidelines.
Billing Clerk
Phoenix Rehabilitation and Health Services, Inc
Blairsville, PA
11.2018 - 08.2019
- Processed patient billing and insurance claims accurately and efficiently.
- Maintained detailed records of financial transactions and patient accounts.
- Collaborated with healthcare providers to resolve billing discrepancies.
- Managed monthly reconciliation of accounts to ensure accuracy in reporting.
- Developed streamlined processes for improved data entry efficiency.
- Verified accuracy of billing data and corrected discrepancies.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.
Certified Nursing Assistant
Loyal Hanna Continuing Care Facility
Latrobe, PA
03.2016 - 09.2016
- Provided nursing care in accordance with resident care policies and procedures.
- Ensured that residents and families received the highest quality of service in a caring and compassionate atmosphere, recognizing the individual's needs and rights.
- Maintain patients’ rights and freedoms as individuals.
CNA
Beacon Ridge
Indiana, PA
10.2012 - 02.2013
- Delivered compassionate patient care, ensuring comfort and dignity during daily activities.
- Implemented infection control measures, maintaining a clean and safe environment for patients and staff.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Data Entry Specialist
Creps United Publications
PA
06.2011 - 06.2012
- Entered data into a computer and operated a variety of office machines.
- Performed clerical and administrative functions
- Prepared and sorted source documents and identified and interpreted data to be entered.
- Managed high-volume data entry projects with precision and attention to detail.
- Ensured data integrity by performing regular audits and quality checks.
- Streamlined data input processes to enhance overall efficiency and reduce errors.
- Developed and maintained databases using advanced spreadsheet functions and software tools.
- Collaborated with cross-functional teams to resolve data discrepancies effectively.
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
Cleaner
Mary's Cleaning Service
Indiana, PA
09.2009 - 01.2011
- I
- Led daily cleaning operations, ensuring high standards of cleanliness and hygiene across various facilities.
- Trained new staff on proper cleaning techniques and safety protocols to enhance team efficiency.
- Developed and implemented enhanced cleaning procedures, improving overall service delivery quality.
- Conducted regular inspections to ensure compliance with safety regulations and company policies.
- Streamlined workflow processes, reducing cleaning time while maintaining thoroughness and attention to detail.
- Mentored junior cleaners, promoting skill development and adherence to best practices in cleaning operations.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Education
Associate of Science -
Pennsylvania Leadership Charter School
West Chester, PA06-2011
High School Diploma -
Pennsylvania Leadership Charter School
West Chester, PA06-2011
Skills
- Proofreading proficiency
- Continuous learning attitude
- Error correction
- Audio file management
- Strong grammar
- Transcription
- Medical terminology
- Medical transcription
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking ability
- Effective communication
Timeline
Transcriptionist
FileVine
03.2023 - Current
Home Transcriptionist
Sargent's Personnel Agency
09.2019 - 08.2021
Billing Clerk
Phoenix Rehabilitation and Health Services, Inc
11.2018 - 08.2019
Certified Nursing Assistant
Loyal Hanna Continuing Care Facility
03.2016 - 09.2016
CNA
Beacon Ridge
10.2012 - 02.2013
Data Entry Specialist
Creps United Publications
06.2011 - 06.2012
Cleaner
Mary's Cleaning Service
09.2009 - 01.2011
Associate of Science -
Pennsylvania Leadership Charter School
High School Diploma -
Pennsylvania Leadership Charter School
500 Volunteer Hours Completed
I have successfully completed 500 volunteer hours at Beacon Ridge Nursing Home in Indiana, PA on my own time during summer as a teenager.