April Dokter
Lake Havasu City,AZ
Summary
Dedicated professional with experience in patient care, excelling in vital signs assessment, EKG administration, and proficient delivery of Basic Life Support (BLS) and CPR. Known for compassionate bedside manner and precise attention to detail in clinical settings. Adept at fostering patient trust and collaboration while ensuring accurate recording and reporting of medical information. Seeking to continue my education in the medical field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Rentals Associate
JR RV Rentals
02.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to their rental needs.
- Maintained high levels of customer retention by offering personalized attention to their specific rental requirements.
- Organized vehicle inventory, maintaining accurate records of available units for rent and tracking utilization rates.
- Coordinated vehicle maintenance schedules with service department, minimizing downtime for rental fleet availability.
- Managed rental agreements for a streamlined process, ensuring accuracy and proper documentation.
- Assisted customers with billing disputes or discrepancies, providing excellent customer service and prompt resolution.
Sales Associate
Our Place Gift Shop
03.2022 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Lot Attendant and Office Staff
JR Motors RV and Marine
01.2021 - 08.2021
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
Associate
In N Out Burger
06.2020 - 02.2021
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed efficient cash register operations.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Education
Emergency Medicine
Mohave Community College
Lake Havasu City, AZ2024
Some College (No Degree) - BLS (Basic Life Support) Provider
Mohave Community College
Kingman, AZDiploma -
Lake Havasu High School
Lake Havasu City05.2022
Skills
- Compassion and Empathy
- Professional Bedside Manner
- Collecting vitals
- Thrives in Fast Pace and High Stress Environments
- Excellent Patient Care
- Emergency Response
- Maintaining privacy
- Performing EKGs
- Teamwork orientation
- Critical Thinking
- Certified in CPR/AED
Certification
- AHA BLS/CPR Certified, 2024
- EMT Certified, 2024
References
- Jim Carlo, current employer, Business Owner (JR Motors RV and Marine; JR RV Rentals), (928) 486-6891
- Deborah Riva, Business Owner (Our Place Gift Shop), (907) 738-0642
- Bre Kerfoot, Manager, (928)-303-4185
- Shawn Saiger, Pastor, (805) 217-0597
Timeline
Rentals Associate
JR RV Rentals
02.2023 - Current
Sales Associate
Our Place Gift Shop
03.2022 - 11.2023
Lot Attendant and Office Staff
JR Motors RV and Marine
01.2021 - 08.2021
Associate
In N Out Burger
06.2020 - 02.2021
Emergency Medicine
Mohave Community College
Some College (No Degree) - BLS (Basic Life Support) Provider
Mohave Community College
Diploma -
Lake Havasu High School
- AHA BLS/CPR Certified, 2024
- EMT Certified, 2024
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