April Douglas
Hampton,TN
Summary
Operate effectively in fast-paced emergency settings to address concerns with acute and chronic conditions. Good communication, decision-making and prioritization skills useful for assessing and triaging patients to optimize department resource utilization. .
Overview
16
16
years of professional experience
1
1
Certification
Work History
Nurse Manager
Johnson City Medical Center
Johnson City , Ten
09.2022 - 06.2024
- Participated in the recruitment, interviewing, selection, orientation of new employees.
- Evaluated performance of individual nurses against established standards.
- Reviewed patient charts for accuracy and completeness of documentation.
- Conducted regular meetings with staff to discuss concerns or issues related to nursing practices.
- Resolved conflicts between staff members in an efficient manner.
- Developed and implemented nursing policies and procedures.
- Investigated incidents or complaints from patients or their families.
- Monitored quality assurance activities for compliance with standards of care.
- Promoted a positive work environment through effective communication with staff members.
- Addressed disciplinary issues among staff in accordance with organizational policy.
- Performed personnel interviewing, hiring, disciplinary actions and dismissals.
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
Assistant Nurse Manger
Johnson City Medical Center
Johnson City, TN
02.2020 - 09.2022
- Created an environment conducive to learning by providing feedback on job performance during shift changes or rounds.
- Kept close eye on department operations to maintain coverage of needs.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
System Clinic Educator
Johnson City Medical Center
Johnson City, TN
10.2020 - 09.2021
- Organized activities and resources to promote student engagement in learning.
- Contributed ideas at faculty meetings regarding curriculum design or other initiatives.
- Created a safe, comfortable learning environment for students by establishing positive relationships with them.
Staff Nurse/ER Charge Nurse
Johnson City Medical Center
Johnson City, TN
03.2008 - 09.2021
- Provided direct patient care, including wound care and medication administration.
- Managed multiple tasks simultaneously while maintaining quality standards of care.
- Monitored vital signs such as blood pressure and temperature.
- Performed diagnostic tests such as blood draws, urine analysis and electrocardiograms.
- Implemented infection control measures to reduce the spread of contagious diseases.
- Monitored vital signs and documented changes in a timely manner.
- Adhered to strict confidentiality policies when dealing with sensitive information.
- Actively participated in departmental meetings, training sessions and educational seminars.
- Identified potential problems or issues that may arise during treatment, such as drug interactions or allergies, and provided appropriate interventions when necessary.
- Utilized an electronic medical record system to store patient information securely.
- Monitored patient vitals post-surgery, managed medical equipment, and administered medications and IVs.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Education
Associate of Applied Science - Nursing
Walters State Community College
Morristown, TN03-2008
Bachelor of Science - Nursing
East Tennessee State University
Johnson City, TNSkills
- Critical Thinking
- Utilization Management
- Corrective Action Implementation
- Patient Counseling
- Hiring and Terminations
- Medical Records Management
- Task Delegation
- Medical Administration
- Department management
- Nursing team oversight
- Multitasking and Organization
- Workload Management
Certification
- BLS
- ACLS
- PALS
- TNCC
Timeline
Nurse Manager
Johnson City Medical Center
09.2022 - 06.2024
System Clinic Educator
Johnson City Medical Center
10.2020 - 09.2021
Assistant Nurse Manger
Johnson City Medical Center
02.2020 - 09.2022
Staff Nurse/ER Charge Nurse
Johnson City Medical Center
03.2008 - 09.2021
Associate of Applied Science - Nursing
Walters State Community College
Bachelor of Science - Nursing
East Tennessee State University