Greeted customers warmly to provide exceptional customer service.
Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
Maintained a clean and organized dining area by routinely wiping surfaces, and removing trash.
Delivered customer orders promptly and with attention to accuracy and satisfaction.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Refilled drinks and condiments and restocked serving areas to minimize delays.
Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
Communicated customer needs clearly to kitchen staff for fast, accurate orders.
Licensed Veterinary Technician
Oakland Veterinary Referral Services
08.2023 - 10.2024
Obtain patient histories for new and recheck cardiology and internal medicine appointments
Fully assist in the preparation and recovery for patients receiving a pericardiocentesis, thoracocentesis, and abdominocentesis
Assist the veterinarian in complete physical exams using fear free restraint techniques
Prepare charts and documents for anesthetic procedures including obtaining all required signatures from owners, collecting all ordered pre-, intra- and post- operative drugs and medications, complete all charges and discharge instructions and medications ordered by the veterinarian
Professionally complete client questions and concerns as well as medication refill requests approved by the veterinarian
Licensed Veterinary Technician
Wilson Veterinary Hospital
12.2015 - 06.2022
Professionally and successfully answered client questions and concerns
Applied proper restraint for abdominal and thoracic ultrasound imaging, orthopedic and soft tissue radiographic imaging as well as echocardiograms
Set up and completed the preparation for Endoscopic procedures such as, upper and lower GI biopsies, peg tube placements, esophageal balloon dilations and rhinoscopic procedures
Properly and safely set up and assisted in completed Chemotherapy administration
Displayed amazing leadership and provided a working teamwork environment
Education
Associates Degree - Applied Sciences
Baker College
Clinton Township, MI
06.2014
Diploma -
East Detroit High School
Eastpointe, MI
07.1998
Skills
Excellent customer service and communication
Profound medical knowledge
Strong sense of empathy
Teachable and adaptable on multiple data entry programs
Animal handling techniques utilizing fear free restraint
Director of Engineering at Courtyard & Residence Inn Marina Del Rey Brizo Bar & RestaurantDirector of Engineering at Courtyard & Residence Inn Marina Del Rey Brizo Bar & Restaurant