April Eggers
Hickory,NC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Office Manager
Crossroads Family Medical Care PA
Newton, NC
01.2005 - Current
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coordinated special projects and managed schedules.
- Evaluated employee records and productivity to complete employee evaluations.
- Developed standard operating procedures for all administrative employees.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Education
Associate of Science - Healthcare Management
Catawba Valley Community College
Hickory, NCSkills
- Staff Training
- Policy and Procedure Modification
- Budgetary Planning
- Report Preparation and Analysis
- Office Supplies and Inventory
- Licensing Requirements
- Medical Billing and Collections
- Biweekly Payroll Processing
- Accounts Payable and Receivable Auditing
- Executive Calendars
- Remote Work Coordination
- Friendly and Relatable
- Deposit Collection
- Self-Motivated
- Flexible and Adaptable
- Teambuilding
- Decision-Making
- Data Entry
- Multitasking Abilities
- Analytical and Critical Thinking
- Dependable and Responsible
- PPE Compliance
- Good Telephone Etiquette
Certification
- Certified CPR
- Certified 7.0 Comprehensive Coding Using ICD-10
Hobbies
My hobbies include hiking, making crafts, camping, and spending time with my family.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It’s not what happens to you, but how you reach to it that matters.
Epictetus
Timeline
Office Manager
Crossroads Family Medical Care PA
01.2005 - Current
Associate of Science - Healthcare Management
Catawba Valley Community College
- Certified CPR
- Certified 7.0 Comprehensive Coding Using ICD-10
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