Hi, I’m
April Elting
Program Manager
Columbus,OH
Summary
Current member of the armed forces continuing development in a challenging and progressive career in logistics and planning. Dynamic worker with success in supporting diverse operations and environments. Highly adept and detail-oriented in developing schedules, promoting operational efficiency, managing inventory and coordinating logistics. Proven history of managing complex schedules with high flexibility. Have maintained and continued meticulous on-going and recurrent training related to data, logistics, and military career. Experienced rooted in facility management and athletic philanthropies with a long history of working in such industry prior to logistics. Skilled in special events, community relations, fundraising, operations, procurement, customer service, and administrative support. Strong ties to community and service.
Overview
15
years of professional experience
8
years of post-secondary education
4
Certifications
Work History
Amazon Web ServicesRemote, OH
Program Manager
08.2021 - Current
Job overview
- Facilitate project management for AWS on-site client installations and servicing efforts.
- Utilize supply chain methodology to coordinate start to finish product delivery and maintenance service.
- Meet with project stakeholders on regular basis to assess progress and make adjustments.
- Orchestrate smooth and efficient program development by collaborating cross-functionally across departments.
- Track and reported program results to customers and stakeholders to facilitate change management activities.
Georgia Air National GuardSavannah, GA
1C5X1
11.2017 - Current
Job overview
- Performs surveillance, combat identification, weapons control, tactical data link management, communications and computer system management.
- Provides radar control and monitoring of air weapons during offensive and defensive air operations.
- Gathers, displays, records, and distributes operational information. Coordinates with and exchanges air movement and identification information among air defense and air control, range control, and air traffic control agencies on matters pertaining to aircraft operations.
- Understands and performs aircraft control procedures and techniques; aircraft performance characteristics and armament; and meteorology concerning air weapons control operations.
Amazon Web ServicesColumbus, OH
Logistics Specialist
10.2020 - 08.2021
Job overview
- Supported high-level data center operations through physical, logical, and application utilization.
- Collaborated with multiple teams to facilitate smooth material ordering and analysis.
- Monitored multiple room inventory plans to ensure that proper inventory levels were maintained per customer and program needs.
- Handled high-value inventory and collaborated with upper management to resolve invoicing and supply problems.
- Completed timely data entry of new orders, wrote new SOP documents, innovated and suggested new implementations for program.
NetJetsColumbus, OH
PLANNER - STRATEGIC OPERATIONS
06.2018 - 10.2020
Job overview
- Engaged in both long and short-term flight planning, strategizing for capable, conducive, on-time scheduling at lowest cost.
- Participated in extra philanthropic projects for charitable flight delivery, e.g. Cooperate Angel Network, Boots for the Brave Foundation.
- Maintain currency on FAA regulations and flight rules, aircraft capability, maintenance schedules, airport statistic and procedures, aircraft disposal and reverse logistics.
Signature Flight SupportCincinnati, Ohio
CUSTOMER SERVICE REPRESENTATIVE
11.2017 - 06.2018
Job overview
- Received superior customer service satisfaction scores for duration of employment.
- Coordinated logistics of incoming/outgoing aircraft arrivals while also integrating all needed services such as fuel, catering, and other conveniences.
- Trained and mentored new hires to assimilate into customer service role and educate in aircraft tracking and terminology.
The Cincinnati RedsCincinnati, OH
PROMOTIONS
03.2016 - 03.2018
Job overview
- Represented the organization at multiple events with upbeat, outgoing and friendly persona.
- Engaged audiences with multiple mediums of entertainment and knowledge of company background and future endeavors.
- Identified appropriate marketing channels and target customers for campaigns.
- Volunteered on a weekly basis at the Reds Urban Youth Academy as a fundamentals of baseball coach.
U.S. Bank ArenaCincinnati, OH
OPERATIONS COORDINATOR; ICE CREW DIRECTOR
04.2013 - 04.2016
Job overview
- Generated accounts payable reports for management review to aid in million dollar operations budget.
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Managed administrative logistics of events planning, including event staging, timeline management, and staffing.
- Supervised onsite team 10 promotional teams and 15 operations employees including scheduling, payroll, and training.
The Columbus Blue JacketsColumbus, OH
PROMOTIONS
08.2011 - 04.2013
Job overview
- Represented the organization at multiple events with upbeat, outgoing and friendly persona.
- Engaged audiences with multiple mediums of entertainment and knowledge of company background and future endeavors.
- Collaborated third party events with sponsors, venders, and affiliated accounts representing organization.
- Volunteered with multiple organizations on behalf of organization.
Education
Embry-Riddle Aeronautical University | CCAFONLINE -IN PROGRESS
Bachelor of Science from Communications | Information Assurance
12.2018 - 12.2022
Grandview Heights High SchoolColumbus, OH
High School Diploma
08.2005 - 06.2009
Skills
Critical Thinking
Teamwork
Initiative
Communication
Attention to Detail
Policy and procedure improvements
Logistics Operations
Additional Information
- Top Secret Security Clearance/SCI
Certification
American Red Cross First Aid/CPR/AED
Timeline
Program Manager
Amazon Web Services
08.2021 - Current
Logistics Specialist
Amazon Web Services
10.2020 - 08.2021
Embry-Riddle Aeronautical University | CCAF
Bachelor of Science from Communications | Information Assurance
12.2018 - 12.2022
PLANNER - STRATEGIC OPERATIONS
NetJets
06.2018 - 10.2020
1C5X1
Georgia Air National Guard
11.2017 - Current
CUSTOMER SERVICE REPRESENTATIVE
Signature Flight Support
11.2017 - 06.2018
PROMOTIONS
The Cincinnati Reds
03.2016 - 03.2018
OPERATIONS COORDINATOR; ICE CREW DIRECTOR
U.S. Bank Arena
04.2013 - 04.2016
PROMOTIONS
The Columbus Blue Jackets
08.2011 - 04.2013
Grandview Heights High School
High School Diploma
08.2005 - 06.2009