Summary
Overview
Work History
Education
Skills
Timeline
Generic
Samuel Elie

Samuel Elie

Troy ,NY

Summary

Personable and dedicated Program Manager with extensive experience. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, punctual, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. I'm very good at my job and focused on completing all my work on time. I will go above and beyond to support my coworkers, and make sure everyone I work with feels comfortable.

Overview

7
7
years of professional experience

Work History

Program Manager

Catholic Charities
Albany, NY
06.2019 - Current
  • Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives
  • Tracked progress by employing program documentation, directives, funding information and other vital program materials
  • Maintained confidential case documentation
  • Completed intake assessments with patients and drafted community re-entry plans following treatment
  • Communicated effectively with staff to gain better understanding of country rules, laws and regulations, which promoted efficient development of legal parameters.

Direct Support Professional

Inflight Inc
Hudson, NY
08.2018 - 09.2021
  • Administered medications following care plan and directions
  • Tracked and reported clients' progress based on observations and conversations
  • Developed strong and trusting rapport with patients for smooth, quality care
  • Transported clients to doctor's appointments and errands
  • Documented current patient information to update vital signs, behaviors and eating habits
  • Maintained thorough case history records and wrote detailed reports
  • Maintained lists of resources helpful to clients.

PCA

Unlimited Care LLC Agency
Hudson, NY
07.2016 - 04.2019
  • Completed frequent cleaning and sanitizing to maintain a healthy environment for patients
  • Supported treatment goals by helping clients with prescribed medication, exercises, and ambulations
  • Collected biological specimens and packages for laboratory transport to complete diagnostic tests
  • Responded promptly to patient call lights to provide physical and emotional support
  • Collected lab specimens in adherence to safety protocols for patient tests
  • Transported patients between facility rooms and helped move individuals between mobile equipment and beds.

Education

Associate Degree - Criminal Justice

Bryant And Stratton
05.2021

Skills

  • Community activities
  • Client documentation
  • Active listening
  • Database management
  • Health care law knowledge
  • Flexible
  • Team building
  • Public speaking
  • Leadership
  • Computer Skills
  • Communication
  • Patient relationship management
  • Decision-making
  • Critical thinking
  • Problem resolution
  • Organization
  • Reliable and trustworthy
  • Assistance program knowledge
  • Team management
  • Operations Management
  • Project Management
  • Data Analysis
  • Program Leadership
  • Critical Thinking
  • Multi-Operations Management
  • Policy and Procedure Improvements
  • Attention to Detail
  • Organization and Administration
  • Case Law and Outcome Analysis
  • Judgement and Decision Making
  • Client Representation and Advisement
  • Establishing Effective Relationships
  • Microsoft Office and Docusign
  • Legal Interpretation and Adaptation
  • Data Collection and Management
  • Staff Training and Onboarding
  • CPR, First Aid, AED

Timeline

Program Manager

Catholic Charities
06.2019 - Current

Direct Support Professional

Inflight Inc
08.2018 - 09.2021

PCA

Unlimited Care LLC Agency
07.2016 - 04.2019

Associate Degree - Criminal Justice

Bryant And Stratton

Similar Profiles

CREATE PROFILE
Samuel Elie