April Engle
Hagerstown,MD
Overview
23
23
years of professional experience
Work History
Cleaning
Ace Of Maids
06.2023 - 02.2024
- Handled drain cleaning, floor cleaning, sanitizing machinery and cleaning walls, production rooms and storage areas.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Maintained hand sanitizer and cleaning supplies to comply with cleaning protocols.
- Enforced cleaning protocols by supplying hand sanitizer and cleaning supplies throughout day.
Fraud Analyst
Citicorp Drive
10.2010 - 08.2015
- Evaluated customer data to identify and prevent fraudulent activities.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
- Tracked fraud cases and monitored trends to develop strategies for prevention.
Relationship Manager
First Data
10.2000 - 01.2008
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Education
GED -
South Hagerstown High School
Hagerstown, MDSkills
People person, Reliable, hardworker, love learning new things I am really interested in this position and love helping others Willing to do any training needed for this position I would love the opportunity to show my skills and hard work
Timeline
Cleaning
Ace Of Maids
06.2023 - 02.2024
Fraud Analyst
Citicorp Drive
10.2010 - 08.2015
Relationship Manager
First Data
10.2000 - 01.2008
GED -
South Hagerstown High School