Summary
Overview
Work History
Education
Skills
Timeline
Generic

April Erlene Lino

Downey,USA

Summary

Manufacturing professional with strong expertise in process optimization, quality control, and lean manufacturing principles. Proven track record of improving production efficiency and reducing waste while maintaining high standards. Strong focus on team collaboration and adaptability to evolving project requirements, ensuring reliable and efficient operations. Equipped with problem-solving skills, technical proficiency, and commitment to continuous improvement.

Overview

9
9
years of professional experience

Work History

Mechanical Technician 3

Northrop Grumman
03.2022 - 05.2025
  • Hands on knowledge and experience with the use of various hand and inspection tools and mechanical equipment. Experience in fabrication, packaging, inventory and integration of multiple thermal blankets and various soft goods. Experience in processes and procedure application, able to work to mechanical drawings, schematics, internal and external specifications, while following program requirements. Ability to identify and solve minor fabrication issues and report them to design engineers for correction. Contributes to the completion of assigned technical assignments and proven ability to meet deadlines while adhering to detailed instructions given for new activities and assignments. Lead the department as POC for two programs and acted TC on travel assignments. Worked multiple fabrication projects as a team to meet deadlines and supported multiple programs through travel and overtime. Active S, T/S and SCI.

Administrative/Data Entry

AppleOne/World Oil
08.2021 - 03.2022
  • Established entry priorities while maintaining databases and filing systems by preparing source data for computer entry by compiling and sorting information. Maintains databases by entering new and updated customer information. Processes customer and account source documents by reviewing data for deficiencies. Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data. Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution. Contributed to a team effort by accomplishing related results as needed. Held weekly meetings to gather account status.

Small Accounts Manager

IMACO Underwriters
10.2020 - 05.2021
  • Managed 3-6 underwriters and reported directly to the owner. Worked closely with insurance agents, their staff and underwriters to complete insurance policies and contracts on behalf of the client. Issued out requested endorsements and changes to enforced policies and entered all data in the CSR system for easy retrieval and follow ups. Communicated directly with insurance carriers on requests on specific inquiries. Followed all laws and regulations per CA legislation.

Customer Service Lead

Empire Today LLC
10.2019 - 10.2020
  • Lead over 4-5 representatives and reported to the customer service manager. Provided feedback on performance and maintained training log in to ensure all representatives were up-to-date. Constant contact with other departments such as installation and sales as well as with contractors to make sure issues are being addressed with accurate information. Entered repairs orders with specific details to complete repairs and room/product replacement. Collect open balances, first step to collections.

Lead Assistant Underwriter I

Pacific Pioneer Insurance Group - Cypress, CA
10.2017 - 10.2019
  • Worked directly under the Senior Underwriter leading meeting and managing a group of 3-5 underwriters. Analyze risk in insurance proposals, determine policy terms and calculate premiums on the basis of actuarial, statistical and background information. Used computer software to assess the risk involved in insuring an individual, property or business. Conducted credit checks from Experian to assess credit worthiness. Administrative duties include answering phones, filing, faxing, emailing correspondence with brokers, and setting up meetings with management and clients.

Licensed Team Member

Eloy Huitron State Farm Office
03.2017 - 09.2017
  • Perform administrative tasks, such as maintaining records and handling policy renewals, including faxing, phones, reports, attend meetings, seminars and programs to learn about new products and services and learn new skills. Contacted policyholders to deliver and explain policy, to analyze insurance programs and suggest additions or changes, or to change beneficiaries. Monitor insurance claims to ensure they are settled equitably for both the client and the insurer. Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

Pharmacy Clerk

Wal-Mart Pharmacy
08.2016 - 03.2017
  • Cash handling, handles high volume of calls per day, between 100-200, in a professional and courteous manner. Filing prescriptions and privacy forms accordingly. Other duties include administrative and bookkeeping tasks, inventory control, stocking shelves, and data entry. Contact the prescribing physician for clarification on any prescriptions and contact insurance companies for prescription authorizations. Prepares reports by collecting and summarizing information. Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations. Helps health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist. Contributes to team effort by accomplishing related results as needed.

Education

Bachelor of Science - Business

University of Phoenix
Phoenix, AZ
07.2016

Skills

  • Adaptable to new and challenging situations
  • Highly organized and detailed oriented
  • Exceptional knowledge and abilities in written communication
  • Computer and software literate
  • Quality inspection
  • Parts fabrication
  • Hand tools proficiency
  • Technical drawing interpretation
  • Problem-solving
  • Teamwork and collaboration
  • Attention to detail
  • Root-cause analysis

Timeline

Mechanical Technician 3

Northrop Grumman
03.2022 - 05.2025

Administrative/Data Entry

AppleOne/World Oil
08.2021 - 03.2022

Small Accounts Manager

IMACO Underwriters
10.2020 - 05.2021

Customer Service Lead

Empire Today LLC
10.2019 - 10.2020

Lead Assistant Underwriter I

Pacific Pioneer Insurance Group - Cypress, CA
10.2017 - 10.2019

Licensed Team Member

Eloy Huitron State Farm Office
03.2017 - 09.2017

Pharmacy Clerk

Wal-Mart Pharmacy
08.2016 - 03.2017

Bachelor of Science - Business

University of Phoenix

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