April Faubel
San Diego,CA
Summary
I worked in my bartending when I was younger for the first 10 years of my children’s upbringing and then I went to school and became a drug and alcohol counselor which I did for 25 years and now I’m retired and I want to go back to waitressing
Overview
8
8
years of professional experience
Work History
Waitress
Lake Cuyamaca Restaurant
Julian, CA
06.2007 - 11.2011
- Delivered exceptional customer service in high-pressure dining environment.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to optimize order accuracy and presentation.
- Trained new waitstaff on menu details, service protocols, and POS systems.
- Maintained cleanliness and organization of dining area to meet health standards.
- Resolved customer complaints professionally, enhancing guest satisfaction and retention.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Waitress
Live Oak Springs Resort
Boulevard, CA
02.2004 - 08.2010
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Assisted in menu knowledge, effectively answering guest inquiries about food and beverage options.
- Collaborated with kitchen staff to ensure timely delivery of orders during peak hours.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Handled cash transactions accurately, processing payments and issuing receipts efficiently.
- Adapted quickly to fast-paced environment, managing multiple tables simultaneously with attention to detail.
Education
Behavioral Science
San Diego City College
San Diego, CA05.2004
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Timeline
Waitress
Lake Cuyamaca Restaurant
06.2007 - 11.2011
Waitress
Live Oak Springs Resort
02.2004 - 08.2010
Behavioral Science
San Diego City College