Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level full time position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Bookseller
Barnes & Nobles
08.2021 - Current
Organized store merchandise racks and displays to promote and maintain visually appealing environments
Restocked shelves and kept store displays attractive and organized to drive sales
Managed efficient cash register operations
Created inviting environment for customers by maintaining store organization and cleanliness
Built customer loyalty and retention by delivering excellent shopping experiences
Customer Service Representative
Ticketmaster
12.2018 - 02.2020
Responded to customer requests for products, services, and company information
Investigated and resolved customer inquiries and complaints quickly
Responded to customer requests, offering excellent support and tailored recommendations to address needs
Responded proactively and positively to rapid change
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
Library Aide
Lark Branch Library
02.2013 - 11.2018
Organized circulation desk with over 100 books and periodicals to be checked out
Located requested books on shelves and in library database and fetched items for patrons
Created programs and activities to promote library usage and literacy
Assisted library patrons with resolving computer problems
Supported digital library collections containing e-books, audiobooks and digital media
Promoted library services and resources through public relations initiatives and community outreach
Resolved patrons complaints tactfully and professionally