Summary
Overview
Work History
Education
Skills
Timeline
Generic

April Garza

Edinburg,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level full time position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Bookseller

Barnes & Nobles
08.2021 - Current
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Restocked shelves and kept store displays attractive and organized to drive sales
  • Managed efficient cash register operations
  • Created inviting environment for customers by maintaining store organization and cleanliness
  • Built customer loyalty and retention by delivering excellent shopping experiences

Customer Service Representative

Ticketmaster
12.2018 - 02.2020
  • Responded to customer requests for products, services, and company information
  • Investigated and resolved customer inquiries and complaints quickly
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs
  • Responded proactively and positively to rapid change
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals

Library Aide

Lark Branch Library
02.2013 - 11.2018
  • Organized circulation desk with over 100 books and periodicals to be checked out
  • Located requested books on shelves and in library database and fetched items for patrons
  • Created programs and activities to promote library usage and literacy
  • Assisted library patrons with resolving computer problems
  • Supported digital library collections containing e-books, audiobooks and digital media
  • Promoted library services and resources through public relations initiatives and community outreach
  • Resolved patrons complaints tactfully and professionally

Education

Bachelor of Arts - Anthropology

The University of Texas Rio Grande Valley
Edinburg, TX
05.2023

High School Diploma -

PSJA North High School
Pharr, Tx
05.2010

Skills

  • Multimedia products
  • Customer and client relations
  • Microsoft applications proficiency
  • Teamwork and Collaboration

Timeline

Bookseller

Barnes & Nobles
08.2021 - Current

Customer Service Representative

Ticketmaster
12.2018 - 02.2020

Library Aide

Lark Branch Library
02.2013 - 11.2018

Bachelor of Arts - Anthropology

The University of Texas Rio Grande Valley

High School Diploma -

PSJA North High School
April Garza