Lyric Loos Tucci
Fort Eustis,VA
Summary
Responsible [Job Title] provided excellent customer service to patrons in retail setting. Worked sales floor, engaged customers and delivered helpful information or recommendations. Managed in-store and phone inquiries to maximize sales and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Bookseller
Half Priced Books
02.2022 - 10.2022
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Assisted customers with locating books and other materials in store.
- Processed payments and returns on company POS system using proper cash-handling procedures.
- Collaborated with other staff to support smooth daily operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Cashier
Detwiler's Farm Market
02.2019 - 11.2019
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked with floor team and managers to meet wide range of customer needs.
Surgical Scrub Technician
Air Force
07.2016 - 01.2019
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Maintained sterile fields by following aseptic techniques and adhering to infection control protocols.
- Performed post-operative care by moving patients to recovery and monitoring condition.
- Created unobstructive operative fields by using retractors, sponges, and suction and irrigating equipment.
- Prepared patients for surgery by cleaning and disinfecting surgical sites and positioning patients.
Pizza Maker
Little Caesars
02.2014 - 12.2015
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Monitored and maintained clean working areas and cooking surfaces.
Education
High School Diploma -
Northbrook High School
Houston, TX05.2015
Skills
- Product Recommendations
- Energy and Physical Stamina
- Speech Clarity
- Multimedia Products
- Engaging with Diverse Customers
- Goal-Driven
- Merchandise Financing
Timeline
Bookseller
Half Priced Books
02.2022 - 10.2022
Cashier
Detwiler's Farm Market
02.2019 - 11.2019
Surgical Scrub Technician
Air Force
07.2016 - 01.2019
Pizza Maker
Little Caesars
02.2014 - 12.2015
High School Diploma -
Northbrook High School
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