Experienced owner/operator skilled in business growth and leadership. Demonstrated success in expanding brand presence and delivering exceptional customer service. Collaborates with influencers and brands to drive the growth of family businesses. Years of experience in corporate employee relations and HR. Exceptional personal relationship skills that have helped make connections with clients and other business owners.
Overview
5
5
years of professional experience
Work History
Owner/Operator
Apple + Lo Boutique/The Beauty Bar by Apple +Lo
Clanton, AL
10.2019 - Current
Developed business plan and budget to maximize profitability.
Analyzed market trends and customer feedback to identify opportunities for growth.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Created marketing strategies to drive revenue and increase brand visibility.
Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Negotiated contracts with clients for products or services rendered by the company.
Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Identified potential risks associated with operations in order to minimize liabilities.
Developed strategic partnerships with other businesses in order to expand reach into new markets.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
Education
Jacksonville State University
Jacksonville, AL
Skills
Business Planning
Financial Analysis
Marketing Strategy Development
Budget Development
Availability
I am currently looking for a part time or seasonal position. I am available:
Anytime: Tuesday, Thursday, Saturday, Sunday
After 1pm: Monday, Wednesday, Friday
Timeline
Owner/Operator
Apple + Lo Boutique/The Beauty Bar by Apple +Lo
10.2019 - Current
Jacksonville State University
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