April Geiger
Sacramento,CA
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
14
14
years of professional experience
Work History
Store Manager (SM)
Bootbarn
Lebanon, TN
02.2023 - 08.2024
- As the SM to hire, train, schedule and develop staff with fostering a service-oriented culture.
- Analyze business trends, manage budgets and implement strategies to exceed sales goal to maximize profitability.
- Ensure opening/closing procedures with all company policies are followed.
- Maintain visual merchandising standards, including stocking, signing and all presentations.
- Control inventory shrink with processing of receipts and shipments.
- Community focused that would encourage return sales and top tier customer service.
- Trained and supervised team members to enhance performance and teamwork.
Assistant Store Manager (ASM)
Bootbarn
Brentwood, TN
04.2022 - 02.2023
- Online daily orders and truck receiving.
- Keeping up with KPI and daily numbers
- Helping each of the partners make their goals to make their full potential.
- Coordinated inventory management and stock replenishment activities.
- Implemented visual merchandising strategies to enhance product displays.
- Oversaw cash handling procedures and ensured accurate financial reporting.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Assisted in managing daily store operations and customer service initiatives.
Manager
Cali Vibes Vape an Smoke
Rancho Cordova, CA
10.2019 - 12.2022
- Inventory management, opening and closing procedures.
- Including daily sales, cash deposits.
- New product inventory.
- Customer relations, knowledge and experience with disgruntled customers and employees.
- Training, Customer relations, Display rotation, Product showcasing.
Manager
Carlton Senior Living
Sacramento, CA
04.2017 - 09.2019
- Daily night Manager for three floors of Senior Residence.
- Help with daily scheduling of CNA’s.
- Time management in between each resident.
- Overseeing emergencies for both CNA’s and the resident.
- Being available to help with each resident when needed.
- Training of New CNA’s for the facility.
Manager
Marshalls
Sacramento, CA
03.2010 - 01.2016
- Responsible for delivering a highly satisfied customer experience with engaging and interaction with all customers.
- Maintaining a clean and organized store environment.
- Adheres to operational, merchandise and loss prevention.
- Cross-trained in all departments.
- Assisted with new store set up in both Rancho Cordova and Yuba City.
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
High school diploma - GED
Highlands High School
North Highlands, CASkills
- Inventory Control
- Retail Sales
- Time Management
- Retail Management
- Store Management Experience
- Merchandising
- Project Management
- Cash Handling
- Assistant Manager Experience
- Management
- Sales Management
- Communication Skills
- Upselling
- Salesforce
- Marketing
- Presentation Skills
- Pricing
Timeline
Store Manager (SM)
Bootbarn
02.2023 - 08.2024
Assistant Store Manager (ASM)
Bootbarn
04.2022 - 02.2023
Manager
Cali Vibes Vape an Smoke
10.2019 - 12.2022
Manager
Carlton Senior Living
04.2017 - 09.2019
Manager
Marshalls
03.2010 - 01.2016
High school diploma - GED
Highlands High School