April Gill
Sevierville,TN
Summary
Dynamic and dedicated licensed cosmetologist with a proven track record at About You Salon and Spa, enhancing client satisfaction through personalized services and exceptional relationship building. Skilled in scheduling appointments and adept at issue resolution, I thrive in fast-paced environments while maintaining professionalism and a commitment to client needs.
Overview
10
10
years of professional experience
Work History
Cosmetologist
About You Salon and Spa
Gatlinburg, TN
04.2010 - 05.2020
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
Education
Licensed Cosmetoloy - Hair, Skin And Nails
Tennessee Institute of Cosmetology
Morristown, TN10.2008
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Clear communication
- Customer consultation
- Professionalism and ethics
- Client consultations
- Product knowledge
- Decision-making
- Relationship building
- Issue resolution
- Workspace organization
- Adaptable to changing client needs
- Product sales
- Payment processing
Timeline
Cosmetologist
About You Salon and Spa
04.2010 - 05.2020
Licensed Cosmetoloy - Hair, Skin And Nails
Tennessee Institute of Cosmetology