April Green
Gladstone,VA
Summary
Dynamic General Manager with a proven track record at Wendy's of Western VA, Inc., excelling in leadership and operations management. Successfully enhanced employee satisfaction and loyalty through effective training and development. Expertise in inventory control and staff motivation, driving a culture of excellence and high performance within the team.
Overview
26
26
years of professional experience
Work History
General Manager
Wendy's of Western VA, Inc.
Roanoke, VA
10.1998 - 03.2025
- Employee reviews, training, schedules, hiring
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Helped promote within my own crew to management
- Banking and deposits
- Training store
- Implemented operational strategies and effectively built customer and employee loyalty.
- Daily, weekly, and monthly inventory counts
- Serve Safe certified
- Walked with Ecosure, health and Wendy's corporate during inspections
Education
High School Diploma -
Nelson County High School
Lovingston, VA06-1990
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and coaching
- Customer relations
- Staff training/development
- Inventory control
- Staff supervision
- Employee scheduling
- P&L management
- Motivation
- Schedule management
- Staff motivation
- Labor cost controls
- Facility management
- Performance evaluations
- Recruitment
- Interpersonal skills
- Effective leader
- Verbal and written communication
- Administrative skills
- Customer retention
Timeline
General Manager
Wendy's of Western VA, Inc.
10.1998 - 03.2025
High School Diploma -
Nelson County High School