April Gutierrez

Momo's Cafe

04.2024 - Current

Supervised day-to-day operations to meet performance, quality and service expectations.
Improved customer satisfaction
Developed strong working relationships with staff, fostering a positive work environment.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Increased sales through effective merchandising strategies and targeted promotions.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Managed time effectively while working under pressure to meet tight deadlines for customer orders without compromising on accuracy or quality control measures.
Handled multiple tasks simultaneously, maintaining consistent productivity levels while working under pressure.
Achieved consistent results while working under pressure to meet tight deadlines in a fast-paced environment.
Delivered high-quality results while working under pressure or meeting tight deadlines.

Summary