Experienced with patient care coordination, including assessment and planning of individualized care. Utilizes effective communication and organizational skills to ensure continuity of care. Track record of supporting patient needs and improving care processes through teamwork and problem-solving.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Care Coordinator
Humana
06.2024 - Current
Mentored and served as a preceptor for staff within the Humana Pathways for Aging team.
Facilitate the development of a longitudinal and trusting relationship with each member toward improved quality, continuity, and coordination of care.
Responsible for the coordination of all the member’s needed medical and non-medical services, including functional, social, and environmental services.
Works collaboratively with the Service Coordinator, Transition Coordinator, and other care team staff to address the member’s identified needs.
Coordinates with all Medicare payers, Medicare Advantage plans, and Medicare providers to coordinate the care and benefits of members also eligible for Medicare.
Primary point of contact for the Interdisciplinary Care Team (ICT) and shall be responsible for coordinating with the member, ICT participants, and outside resources to ensure the member’s needs are met.
Educational Speaker
Merck
11.2021 - Current
Deliver branded and non-branded presentations to oncology healthcare professionals on various subjects including Managing Immune Mediated Adverse Events in Immunotherapy and Achieving Coordinated Care for the Oncology Patient. Slide decks include presentations for audiences from professionals who are new to oncology to the PhD level.
Oncology Nurse Navigator, Cancer Center
Indiana University Health Ball Memorial
11.2020 - 05.2024
Directed the development of a nurse navigation program for newly prescribed oral oncolytic drugs for hematology and oncology patients through evidence-based practice, research, and through identifying patient needs.
Led the development of and process improvement of a new nurse navigation program for patients receiving concurrent chemotherapy and radiation.
Mentored new staff on best practices in patient advocacy and navigation processes.
Navigated patients through the continuum of cancer care and developed a plan of care involving an oral oncolytic or chemotherapy and radiation as part of their prescribed plan of care.
Provide care coordination for patients undergoing concurrent chemotherapy and radiation or taking oral anticancer agents as part of their plan of care.
Advocate for patients receiving oral anticancer medications or concurrent chemotherapy and radiation as part of their plan of care to receive quality, cost effective care and facilitate communication between the patient, caregiver, and multidisciplinary care team.
Provided emotional support to patients and their loved ones through phases of cancer care that involved both oral oncolytic medication and/or chemo with radiation.
Collaborated with other departments within the healthcare system to ensure patients receive optimal care throughout their cancer care journey.
Maintained an up-to-date knowledge base of current cancer treatments and research developments- including continuing education, involvement in pipeline discussions and frequent meetings with pharmaceutical representatives.
Coordinated and provided staff education regarding upcoming and current oncology treatment regimens.
Triage Nurse, Cancer Center
Indiana University Health Ball Memorial
01.2018 - 11.2020
Functioned as a professional role model and resource by providing education and support to a multidisciplinary team.
Interdisciplinary coordination of care for hematology and oncology patients within a practice of 7 physicians and 2 nurse practitioners.
Prioritize incoming calls and messages from Cancer Center staff based on clinical acuity.
Address patient calls, portal messages, and emails promptly about a wide range of symptoms and side effects.
Review patient’s medical records in Cerner to obtain and communicate information to appropriate staff including physicians, nurse practitioners, medical assistants, RNs, and support staff.
Obtain prior authorization from insurance for all oral medications, including oral chemo.
Provide patient education regarding disease process, treatment regimens, side effects, disease management and prevention, and health promotion strategies.
Function as a professional role model and resource person by providing education and support to a multidisciplinary team.
Admissions Coordinator, Acute Rehabilitation Unit
Indiana University Health Ball Memorial
10.2017 - 01.2018
Work closely with inpatient case managers, physicians, and families to coordinate appropriate admissions to Acute Rehabilitation.
Coordinate multidisciplinary assessments with attending physicians, nursing, physical therapy, occupational therapy, and speech therapy to ensure a safe discharge from inpatient and appropriate.
Monitor hospital census and identify patients who would be appropriate for admission to Acute Rehabilitation per CMS guidelines.
Prepare Pre-Admissions Screening document for each admission.
Prepare an individualized care plan for each admission to Acute Rehab.
Efficiently perform insurance verification, precertification, and prior authorization functions.
Coordinate referrals from outside facilities utilizing computer applications to gather medical records and perform assessments of the patient’s eligibility for Acute Rehab via phone.
Maintain appropriate admissions to Acute Rehabilitation to ensure the maximum reimbursement from Medicare based on the 60/40 rule.
Staff Nurse, Interventional Radiology
Indiana University Health Ball Memorial
09.2016 - 10.2017
Provide patient assessment and clinical interventions during various radiology procedures and document care in Cerner.
Prepare patients for radiology procedures.
Educate patients regarding diagnosis, procedures, pre-procedural care, post procedural care, and expectations.
Administer conscious sedation and provide appropriate interventions as needed to patients undergoing various radiology procedures.
Facilitate post-procedural patient recovery and manage discharge planning.
On call after hours for emergency procedures.
Staff Nurse, Electrophysiology Lab
Indiana University Health Methodist
06.2015 - 09.2016
Provide patient assessment and clinical interventions during various cardiovascular and Electrophysiology procedures.
Prepare patients for radiofrequency ablations, including placement of CARTO patches and 12 lead EKG.
Provide conscious sedation and appropriate intervention to patients undergoing Electrophysiology studies.
Scrub for electrophysiology studies, ablations, and surgical implantation of pacemakers and ICD.
Mentor and orient new associates.
Staff Nurse, Trauma Neuro Surgical ICU
St. Vincent Indianapolis
07.2011 - 07.2015
Supervision of staff on a 26 bed Level 2 Trauma unit as charge nurse with duties including providing leadership and supervision of staff of a 26 bed Level 2 Trauma unit, coordinated daily administrative tasks such as schedules, nursing assignments and patient care, and acted as a liaison to coordinate incoming admissions from outside hospitals.
Provide direct patient care by assessing, planning, implementing, and evaluating the care of assigned critically ill patients.
Assist with bedside procedures, including intubation, insertion of central and arterial lines, Camino, and external ventricular drains.
Advocate for patients' and families' needs and provide emotional support.
Collaborate with other health care professionals to develop and revise treatment plans based on identified needs and assessment data.
Set up and monitor medical equipment including cardiac monitors, mechanical ventilators and alarms, oxygen delivery devices, transducers, and pressure lines.
Mentor and orient new associates.
Staff Nurse, Birthing Center
St. John’s Health System
05.2004 - 09.2011
Provide direct patient care of antenatal and labor and delivery patients, including fetal assessment and monitoring, including documentation via OB Tracevue.
Mentored and precepted nursing staff on best practices in patient assessment and care delivery techniques.
Provide age and culturally appropriate care to postpartum patients and the newborn.
Assist physicians during delivery, treatment, examination, and surgical procedures.
Monitor, record, and communicate patient conditions as appropriate utilizing computerized documentation systems.
Provide emotional support and education to families.
Education
Bachelor of Science - Nursing
Ball State University
Muncie, IN
05.2004
Skills
Multidisciplinary team collaboration
Case Management
Process Development and Improvement
Policy Development
Critical Thinking
Peer coaching
Certification
Registered Nurse Indiana State Board of Nursing License #28160743A
Oncology Nursing Certification exp. 7/2025
Timeline
Care Coordinator
Humana
06.2024 - Current
Educational Speaker
Merck
11.2021 - Current
Oncology Nurse Navigator, Cancer Center
Indiana University Health Ball Memorial
11.2020 - 05.2024
Triage Nurse, Cancer Center
Indiana University Health Ball Memorial
01.2018 - 11.2020
Admissions Coordinator, Acute Rehabilitation Unit
Indiana University Health Ball Memorial
10.2017 - 01.2018
Staff Nurse, Interventional Radiology
Indiana University Health Ball Memorial
09.2016 - 10.2017
Staff Nurse, Electrophysiology Lab
Indiana University Health Methodist
06.2015 - 09.2016
Staff Nurse, Trauma Neuro Surgical ICU
St. Vincent Indianapolis
07.2011 - 07.2015
Staff Nurse, Birthing Center
St. John’s Health System
05.2004 - 09.2011
Bachelor of Science - Nursing
Ball State University
Professional Organizations and Presentations
NCODA November 2021-May 2024
Nursing Community Leadership Co-Chair
2024 International Spring Forum Speaker
Navigating Opportunities and Vulnerabilities in Cancer Care
2024 International Spring Forum Planning Committee
2023 International Fall Summit Planning Committee
February 2023 Nursing Community CE presentation
Managing Oral Antineoplastic Agent-Induced Hyperglycemia – A Discussion on Simplifying a Complex Regimen
2023 International Spring Forum Planning Committee
2022 International Fall Summit Planning Committee
2022 International Fall Summit Speaker
Resources for Nurses to improve Patient’s Compliance and Adherence to Oral Oncolytic Regimens
2022 International Fall Summit Poster Presentation
Trialing an Evidence-based Role for Nursing: Oral Oncolytic Nurse Navigator
October 2022 PQI Podcast: Season 13 Episode 3 The importance of the Interdisciplinary Team
2022 International Spring Forum Speaker
Nurse Navigation: Multidisciplinary Care Coordination, Call Backs, Metrics, and Beyond
Indiana University Health Nursing Research Symposium
East Central Region Nursing Research and Evidence-based Practice Showcase
Poster Presentation: Trialing an Evidence-based Role for Nursing: Oral Oncolytic Nurse Navigator
Indiana Health 48th Annual Nursing Research Symposium
American Association of Community Cancer Centers
Focus group and Interview Participant
Oncolytic Intravenous (IV) and Oral Combination Regimens: Strategies for Care Coordination