Summary
Overview
Work History
Education
Skills
Timeline
Generic

April Harris

Hudson,NC

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks strategically and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with focus on optimizing processes, supporting team objectives, and exceeding service expectations.

Overview

7
7
years of professional experience

Work History

Operations Manager

Action Cleaning Services
Greensboro, NC
10.2024 - 02.2026
  • Managed daily operations to ensure efficient service delivery and customer satisfaction.
  • Coordinated team schedules to optimize labor resources and enhance workflow efficiency.
  • Monitored inventory levels, ensuring timely replenishment of cleaning supplies and equipment.
  • Developed standard operating procedures that streamlined processes and reduced operational costs.
  • Resolved customer inquiries and complaints swiftly, improving overall client relations and retention rates.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Catering and Sales Manager

Gianno's of High Point
High Point, NC
08.2021 - 09.2024
  • Developed and executed catering proposals to meet client needs and preferences.
  • Coordinated with kitchen staff to ensure timely food preparation and delivery for events.
  • Managed customer relationships to foster repeat business and referrals.
  • Analyzed market trends to create competitive pricing strategies for catering services.
  • Led promotional campaigns that increased awareness of catering offerings within the community.
  • Streamlined event planning processes, enhancing efficiency and client satisfaction during execution.

Real Estate Agent

Keller Williams
Kernersville, NC
07.2019 - 08.2021
  • Led client consultations to understand needs and preferences for property purchases.
  • Developed comprehensive marketing strategies to promote listings across multiple platforms.
  • Negotiated contracts and agreements, ensuring favorable terms for clients while maintaining compliance.
  • Conducted market analysis to provide accurate pricing recommendations and investment insights.

Education

Bachelor of Science - Business Administration And Management

University of North Carolina At Greensboro
Greensboro, NC

Skills

  • Effective problem resolution
  • Collaborative team management
  • Workflow efficiency
  • Service excellence
  • Operational effectiveness
  • Strategic marketing
  • Coordinate all business activities
  • Event planning proficiency
  • Revenue growth
  • Proficient in office suite applications
  • Skilled in managing CRM systems

Timeline

Operations Manager

Action Cleaning Services
10.2024 - 02.2026

Catering and Sales Manager

Gianno's of High Point
08.2021 - 09.2024

Real Estate Agent

Keller Williams
07.2019 - 08.2021

Bachelor of Science - Business Administration And Management

University of North Carolina At Greensboro