April Harvin
Wilmington,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Account Manager
Allied Universal Security
07.2019 - Current
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Kept team compliant with security protocols and appearance standards.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Responded swiftly to security incidents and effectively resolved security issues.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Investigated incidents and wrote reports.
Security Site Supervisor
Allied Universal Security Services
10.2014 - 07.2019
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Wrote and submitted daily reports on security team operations.
- Provided guidance to security staff on appropriate courses of action for diverse situations.
- Managed team schedules to provide effective security coverage for building needs.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
Education
High School Diploma -
Emsley A Laney High School
Wilmington, NC06.1996
Skills
- Client Rapport-Building
- Client Relations
- Goals and Performance
- Event Planning
- Staff Development
- Monitor Security
- Compliance Requirements
- Weekly Payroll
- Account Management
- Serve Customers
- Client Meetings
- Accounts Payable and Accounts Receivable
- Account oversight
- Team Training
Certification
- CPR /FA/AED Certified
- Lenel Training
- CCTV Training
- Metal Detector Training
- Licensed Unarmed Guard
- Account Manager Training
Timeline
Account Manager
Allied Universal Security
07.2019 - Current
Security Site Supervisor
Allied Universal Security Services
10.2014 - 07.2019
High School Diploma -
Emsley A Laney High School