April Hatton
Reno,NV
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Cashier
The Cup Cafe
09.2022 - 07.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Built relationships with customers to encourage repeat business.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Operated cash register to record transactions accurately and efficiently.
- Worked with floor team and managers to meet wide range of customer needs.
- Supported servers and bussers with keeping dining area ready for every guest.
Staffing Coordinator
Gramercy Court Skilled Nursing Facility
11.2017 - 11.2018
- Developed and facilitated new-hire orientations.
- Completed human resource operational requirements by scheduling and assigning employees.
- Gathered employee data to develop monthly and daily work schedules, enabling proper staffing for departments for each shift.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
- Assisted various departments when needed including but not limited to reception, admissions, medical records and business office.
Office Clerk / Accounts Receivable
Emigh Ace Hardware
09.2008 - 08.2017
- Handled day-to-day accounting processes to drive financial accuracy.
- Answered and managed incoming calls on a 9 line phone system.
- Managed, audited, balanced cash drawers; prepared and made daily deposit.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
Education
AA - General Education
2013
High School Diploma - undefined
2009
Skills
- Excellent listening and analytical skills
- Dependable and Cooperative
- Customer Service Oriented
- Training Development and Execution
- Social Perceptiveness
- Microsoft Office Suite Proficient
- Professional Phone Etiquette
Timeline
Cashier - The Cup Cafe
09.2022 - 07.2023
Staffing Coordinator - Gramercy Court Skilled Nursing Facility
11.2017 - 11.2018
Office Clerk / Accounts Receivable - Emigh Ace Hardware
09.2008 - 08.2017
American River College - AA, General Education
El Camino Fundamental High School - High School Diploma,
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