Summary
Overview
Work History
Education
Skills
Timeline

April Hatton

Reno,NV

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

Cashier

The Cup Cafe
09.2022 - 07.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Built relationships with customers to encourage repeat business.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Supported servers and bussers with keeping dining area ready for every guest.

Staffing Coordinator

Gramercy Court Skilled Nursing Facility
11.2017 - 11.2018
  • Developed and facilitated new-hire orientations.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Gathered employee data to develop monthly and daily work schedules, enabling proper staffing for departments for each shift.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
  • Assisted various departments when needed including but not limited to reception, admissions, medical records and business office.

Office Clerk / Accounts Receivable

Emigh Ace Hardware
09.2008 - 08.2017
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Answered and managed incoming calls on a 9 line phone system.
  • Managed, audited, balanced cash drawers; prepared and made daily deposit.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Negotiated payment arrangements with customers to establish timely receipt of payments.

Education

AA - General Education

American River College
2013

High School Diploma - undefined

El Camino Fundamental High School
2009

Skills

  • Excellent listening and analytical skills
  • Dependable and Cooperative
  • Customer Service Oriented
  • Training Development and Execution
  • Social Perceptiveness
  • Microsoft Office Suite Proficient
  • Professional Phone Etiquette

Timeline

Cashier - The Cup Cafe
09.2022 - 07.2023
Staffing Coordinator - Gramercy Court Skilled Nursing Facility
11.2017 - 11.2018
Office Clerk / Accounts Receivable - Emigh Ace Hardware
09.2008 - 08.2017
American River College - AA, General Education
El Camino Fundamental High School - High School Diploma,

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April Hatton