April Hawkes
Danielsville,GA
Summary
Dynamic Certified Medical Assistant with extensive experience at Piedmont Physician Group, skilled in patient care and medication administration. Proven ability to enhance patient outcomes through effective education and safety compliance. A reliable team player adept at multitasking and maintaining organized workflows, ensuring a positive experience for all patients.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Piedmont Physician Group
Watkinsville, GA
03.2024 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Prepared and administered medications to alleviate patient symptoms.
- Completed EKGs and other tests based on patient presentation in office.
- Safety Coordinator for office. Keep up with any safety events or concerns within the office. Keep co-workers up to date on any safety issues and what the focus is for the quarter.
- Team player. Will assist any member of my team when needed. Also will answer any questions to help assist my team members.
Certified Medical Assistant/Laboratory Technician
MedLInk
Royston, GA
02.2018 - 03.2024
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Trained new employees in medical assisting duties and also trained our students taking phlebotomy on lab draws and lab processes.
- Trained employees on quality control and utilizing our control dates, best used dates and process on how to perform controls.
- Maintained refrigerator temperatures with logs and called for temperature excursions.
- Ordered supplies and equipment for the office.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared and administered medications to alleviate patient symptoms.
- Completed EKGs and other tests based on patient presentation in office.
- Occupational Health: Performed drug screens for local employers for their hiring process.
- Managed the lab for 2+ years. Sent collected specimens to Labcorp and Quest. Communicated with labs for results. Updated ICD 10 codes with Quest billing.
Certified Medical Assistant
St Marys Medical Group
Athens, GA
10.2016 - 02.2018
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Traveled to cover for physician offices when in need.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Prepared and administered medications to alleviate patient symptoms.
- Completed EKGs and other tests based on patient presentation in office.
Certified Medical Assistant
Reddy Medical
Danielsville, GA
08.2014 - 02.2016
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Obtained blood collections and prepared for the lab.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Ordered supplies needed in the office.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
Education
Associates - Medical Assistant
New Horizons Medical Institute
Winder, GA06-2014
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Medication administration
- Patient documentation
- Inventory and supply management
- Conflict resolution
- Time management
- Multitasking and organization
- Basic life support
- Team collaboration
- Safety compliance
- Phlebotomy techniques
- Infection control
- Workflow organization
- Direct patient care
- Reliable team player
- Adaptable
Certification
- CMA - Certified Medical Assistant
- PT - Phlebotomy Technician
References
Marsha Story
Addiction Recovery Manager @Medlink
706-424-7601
Krista Parks
TCM @Medlink
706-599-4498
Kristamparks@gmail.com
Julie Hill
Clinical Support Nurse @ Medlink
706-680-0497
Jewels.hill68@gmail.com
Timeline
Certified Medical Assistant
Piedmont Physician Group
03.2024 - Current
Certified Medical Assistant/Laboratory Technician
MedLInk
02.2018 - 03.2024
Certified Medical Assistant
St Marys Medical Group
10.2016 - 02.2018
Certified Medical Assistant
Reddy Medical
08.2014 - 02.2016
Associates - Medical Assistant
New Horizons Medical Institute