Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
17
17
years of professional experience
Work History
Co-owner Manager
Easy Eats
Madison
09.2022 - Current
Established and executed quality assurance processes to uphold product excellence.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Monitored performance of personnel against goals set forth.
Organized events such as trade shows and conferences when we operated out of a food trailer.
Ensured compliance with local, state, and federal regulations.
Identified new opportunities for growth, expansion, and diversification.
Assisted with bookkeeping tasks and maintained accurate financial records. Coordinated payroll processing and managed employee work schedules. Paid all invoices and bills promptly to ensure smooth operations.
Lead Teacher
New Life Center Church
Walnut Cove, North Carolina
09.2009 - 04.2016
Collaborated with other school staff to ensure that all students have access to a safe and supportive learning environment.
Ensured compliance with state standards by incorporating them into lesson plans.
Utilized effective classroom management techniques to maintain order in the classroom.
Provided instructional guidance and mentorship to teachers in the development of lesson plans, instructional materials, and assessments.
Developed and implemented strategies to improve student learning outcomes.
Attended meetings related to curriculum changes or initiatives.
Education
High School Diploma -
Forsyth Technical Community College
Winston-salem, NC
GED -
Forsyth Technical Community College
Winston-salem, NC
06.2003
Skills
Assisted in managing business operations and promoting efficient practices
Supported compliance with regulatory standards to maintain operational integrity
Facilitated positive labor relations to enhance workplace harmony
Engaged with customers to address inquiries and improve satisfaction
Prepared meals for large groups, ensuring quality and timely service
Service Desk Support / IT Help desk Manager at IES (Integrated Electrical Services)Service Desk Support / IT Help desk Manager at IES (Integrated Electrical Services)