Summary
Overview
Work History
Education
Skills
Additional Mortgage Lending Experience
References
Timeline
Generic

April Isom

Olympia,WA

Summary

Personable individual boasting a career involved with administrating policies and procedures, overseeing personnel and getting tasks done on time. A smart Community Manager known for working well with all personalities while promoting a positive outlook for both employees and residents. Possessing the skills needed to ensure a peaceful and safe community while looking to tackle new challenges with an organization that appreciates talents in public relations and marketing along with a deep understanding of resident preferences and business operations requirements.

Overview

14
14
years of professional experience

Work History

Assistant Manager

Hawthorn Senior Living-Northridge Retirement
Fishers , IN
2024.02 - 2024.05

Licensed Mortgage Loan Officer Assistant/Processor

Finance of America Mortgage LLC
Eagle , ID
2015.05 - 2022.07

Licensed Loan Officer Assistant

Podium Mortgage Capital, LLC
Las Vegas , NV
2014.05 - 2015.05

Licensed Loan Officer Assistant

Guaranteed Rate, Inc
Las Vegas , NV
2010.01 - 2013.03

Education

High School Diploma -

Capital High
Boise, ID
05.1981

Skills

  • Proficient in Microsoft Word/Office, Excel, and Outlook
  • Teamwork and Collaboration
  • Staff Management
  • Problem-solving abilities
  • Decision Making
  • Time Management
  • Verbal and Written Communication
  • Administrative Leadership
  • Community resident safety
  • Vacancy Marketing
  • Contract Negotiation
  • Deposits Management
  • Database Management
  • Multitasking
  • Monthly Fee and Payment Collection
  • Property Showing
  • Problem-solving aptitude
  • Dispute Handling
  • Market Tracking
  • Financial budgeting and reporting
  • Marketing knowledge
  • Team motivation
  • Business development understanding
  • Customer Relationship Management (CRM)
  • Sales Strategies
  • Creating, growing, and sustaining Resident satisfaction.

Additional Mortgage Lending Experience

  • 2001-Started in Mortgage Lending as a Loan Officer for Clearwater Mortgage in Boise Idaho
  • 2006-Managed a Satellite Branch of Academy Mortgage in Meridian Idaho
  • 2010-Hired as a Loan Officer for Guaranteed Rate in Las Vegas Nevada
  • 2014-Hired in a combed position as a Loan Processor, Loan Officer Assistant and Loan Originator for Finance of America in Las Vegas Nevada and then Boise Idaho. In 2020, I was appointed as the sole Processor for all NonQM and REVERSE Loans for all of the Loan Originators in our Branch and surrounding branches including the Branch Manager.

References

  • Cary Cole-SE Regional Director of Operations, Hawthorn Senior Living 360-688-9168
  • Kelly Owens-Server, Hawthorn Senior Living 463-215-9545
  • Taylor Irvin-Branch Manager, American Pacific Mortgage 208-713-9099
  • Devin Fahrner-Branch Manager, American Pacific Mortgage 208-863-6610
  • Kelly Frazee-AE, PacRes Mortgage 209-380-1709
  • Randy Viars-AE, Logan Finance 702-296-0831
  • Brandon Rizk-Branch Manager, Planet Home Lending 702-308-8071
  • Jason Sheridan-AE, ACRA Lending 951-840-7959
  • Joe Long-Owner, Hunter Creek Mortgage 208-322-0831
  • Shaun Larsen-Operations Manager, American Pacific Mortgage 208-914-1073

Timeline

Assistant Manager

Hawthorn Senior Living-Northridge Retirement
2024.02 - 2024.05

Licensed Mortgage Loan Officer Assistant/Processor

Finance of America Mortgage LLC
2015.05 - 2022.07

Licensed Loan Officer Assistant

Podium Mortgage Capital, LLC
2014.05 - 2015.05

Licensed Loan Officer Assistant

Guaranteed Rate, Inc
2010.01 - 2013.03

High School Diploma -

Capital High
April Isom