Seasoned entrepreneur with a proven track record at Leilani Originals and Apelila's In&Out Cleaning LLC, showcasing expertise in business administration and exceptional relationship building. Spearheaded strategic initiatives to enhance profitability, employing adept design coordination and interpersonal skills to foster client loyalty and team productivity. Demonstrated leadership in staff development and market trend analysis to drive business growth.
Overview
21
21
years of professional experience
Work History
Owner
Blu Door Cleaners LLC
Las Vegas , NV
12.2024 - Current
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Ensured compliance with applicable laws and regulations related to business operations.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Analyzed market trends to identify new business opportunities.
Monitored progress by establishing plans, budgets and measuring results.
Developed strategic plans to increase profitability and efficiency.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Identified new opportunities for growth, expansion, and diversification.
Owner
Leilani Originals
Las Vegas , NV
01.2005 - Current
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Managed inventory and supplies to ensure materials were available when needed.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Prioritized and organized tasks to efficiently accomplish service goals.
Set pricing structures according to market analytics and emerging trends.
Owner
Apelila's In&Out Cleaning LLC
Waipahu, HI
02.2004 - Current
Developed strategic plans to increase profitability and efficiency.
Ensured compliance with applicable laws and regulations related to business operations.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Analyzed market trends to identify new business opportunities.
Provided direction and guidance to employees.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Created marketing campaigns to attract new customers.
Hired and trained new department managers to increase team oversight and productivity.
Developed policies and procedures for the organization.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Prepared staff work schedules and assigned team members to specific duties.
Set pricing structures according to market analytics and emerging trends.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.