April Jones
Orlando
Summary
Dynamic owner/operator with proven skills in customer relations and operational efficiency. Successfully established strong vendor partnerships and streamlined processes, leading to enhanced service delivery and cost savings.
Overview
7
7
years of professional experience
Work History
Owner/Operator
Pops & Lou's Elegance
Orlando
05.2020 - Current
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Maintained relationships with vendors and suppliers to secure favorable terms on materials and services.
Chef Assitant
Disney
Orlando
11.2018 - 05.2025
- Displayed a positive attitude while working under pressure in a busy environment.
- Collaborated effectively with team members to streamline food preparation processes.
- Kept accurate records of inventory levels in the storeroom.
- Assisted Chef in preparing ingredients for various dishes.
- Prepared workstations with ingredients and tools to increase efficiency.
Customer Service Representative
The Wright Snacks Inc.
Orlando
11.2021 - 11.2024
- Developed positive relationships with customers through friendly interactions.
- Resolved customer complaints promptly and efficiently.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
Certificate of Technical Studies - Culinary Arts
Second Harvest
Orlando, FL05-2011
High School Diploma -
Dr. Philips High School
Orlando, FL05-2008
Skills
- Customer relationship management
- Vendor negotiations
- Inventory management
- Food safety compliance
- Accounting principles
- Operational efficiency
Affiliations
Volunteer, Assist with homeless services including outreach, feeding, and general care
Timeline
Customer Service Representative
The Wright Snacks Inc.
11.2021 - 11.2024
Owner/Operator
Pops & Lou's Elegance
05.2020 - Current
Chef Assitant
Disney
11.2018 - 05.2025
Certificate of Technical Studies - Culinary Arts
Second Harvest
High School Diploma -
Dr. Philips High School