April Juliana Ocampo
Arlington
Summary
Resourceful Airport Operations Coordinator adept at maintaining high levels of productivity and efficiently completing tasks. Possess specialized skills in airfield safety procedures, emergency response coordination, and security protocol compliance. Excel in communication, problem-solving, and adaptability, ensuring smooth airport operations and passenger satisfaction.
Overview
8
8
years of professional experience
Work History
Airport Operations Coordinator
Worldwide Flight Services
Grand prairie
02.2026 - Current
- Coordinated daily airport operations ensuring compliance with safety regulations.
- Monitored flight schedules and updated stakeholders on changes or delays.
- Documented operational incidents and prepared reports for management review.
- Coordinated ground support equipment for aircraft arrivals and departures.
- Coordinated with airlines regarding scheduling changes due to weather delays or cancellations.
- Maintained communication between the air traffic control tower, airline carriers and other personnel.
Operations Coordinator
Swissport USA
DFW Airport
04.2024 - 02.2026
- Coordinated daily operations to enhance service delivery and efficiency.
- Managed scheduling and logistics for ground handling services.
- Assisted with training new team members on operational procedures.
Passenger Service Agent
Dfw Airpot
DFW Airport
10.2019 - 06.2021
- Fast pace environment, communicated well with customers a lot of computer skills
- Check In customers as well as Baggage
- Coordinated boarding processes and ensured timely departures for flights.
- Provided information on flight schedules and gate changes to travelers.
- Checked in passengers, assigned seats, and issued boarding passes.
- Assisted passengers with check-in procedures and luggage handling.
Server
Humperdink’s Brewpub
Arlington
04.2018 - 08.2019
- Well developed at getting things done right. Enjoy the environment at this job everyone is very helpful and understanding.
- Provided excellent customer service in fast-paced dining environment.
- Took orders accurately and efficiently from customers.
Education
High school - The basic of the four-core class which is English, History, Algebra, Biology and IB Classes
Sam Houston High school
Arlington, TxSkills
- Airport operations
- Ground support equipment
- Scheduling coordination
- Team collaboration
- Effective communication
Communication Skills
- English, well communicated and written
- Spanish, well communicated and written
Timeline
Airport Operations Coordinator
Worldwide Flight Services
02.2026 - Current
Operations Coordinator
Swissport USA
04.2024 - 02.2026
Passenger Service Agent
Dfw Airpot
10.2019 - 06.2021
Server
Humperdink’s Brewpub
04.2018 - 08.2019
High school - The basic of the four-core class which is English, History, Algebra, Biology and IB Classes
Sam Houston High school