April Karpach
Boise,United States
Summary
Accomplished Learning Ambassador at Amazon, recognized for exceptional problem-solving and teamwork. Excelled in critical roles, significantly contributing to team efficiency and productivity. Awarded Associate of the Month for outstanding performance and dedication to continuous improvement and customer obsession. Proven adaptability and commitment to safety protocols underscore a results-driven approach to achieving and surpassing goals.
Overview
7
7
years of professional experience
Work History
Learning Ambassador BOI5
Amazon
2021.12 - Current
- Learning Ambassador.
- Highly trained in Critical Roles, including Problem Solve, Jackpot, Eagle Eye, Non-Con, Gatekeeper, TDR & Chase, Staging, Waterspider, and Sort Control.
- Assisted in running Sort multiple times while short handed, and have demonstrated that I can lead a successful Sort under any pressures.
- Achieved productivity goals in multiple Process Paths, while consistently working in a fast-paced environment.
- Assisted with training of new hires, sharing best practices and lessons learned from personal experience to help them acclimate quickly and become productive members of the team.
- Provided assistance during peak and prime seasons, helping the team handle higher volumes without compromising service levels or deadline compliance.
- Demonstrated flexibility by adapting quickly to changing priorities or workflow adjustments as needed.
- Improved workflow by maintaining a clean and organized work area, always adhering to safety protocols.
- Demonstrated reliability and punctuality, contributing to a positive work environment and maintaining strong relationships with My colleagues and supervisors.
- Contributed to team goals by consistently meeting or exceeding daily quotas for package processing.
- Associate of the Month October 2023.
Server Shift Leader
Cheesecake Factory Inc
2018.02 - 2021.11
- Top Server and Leader.
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Education
Meridian Academy
Boise, IDSkills
- Leadership
- Industry Awareness
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking
- Adaptability and Flexibility
- Safety protocol knowledge
- Training and mentoring
- Task Prioritization
- Self Motivation
- Interpersonal Skills
- Goal Setting
- Professionalism
- Continuous Improvement
Timeline
Learning Ambassador BOI5
Amazon
2021.12 - Current
Server Shift Leader
Cheesecake Factory Inc
2018.02 - 2021.11
Meridian Academy