Summary
Overview
Work History
Education
Skills
Timeline
Generic

April Kelly

Pasadena

Summary

Dynamic Senior Manager with a proven track record at Bonefish Grill, excelling in strategic planning and operations management. Enhanced team productivity through effective leadership and innovative performance monitoring. Cultivated strong vendor relationships, driving cost reduction initiatives while maintaining high standards of quality and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Senior Manager

Bonefish Grill
08.2023 - Current
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Evaluated hiring, firing, and promotions requests.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Ordered new equipment and inventory and scheduled repairs for damaged equipment.
  • Provided strong leadership to enhance team productivity and morale.
  • Implemented and developed operational standards, policies and procedures.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Executive Chef

Park Tavern
08.2022 - 08.2023
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Developed close relationships with suppliers to source best ingredients.
  • Participated in food tastings and taste tests.
  • Implemented food cost and waste reduction initiatives to save money.
  • Assisted with menu development and planning.
  • Trained and managed kitchen personnel and supervised related culinary activity.

Culinary Manager

Bonefish Grill
07.2019 - 08.2022
  • Scheduled kitchen staff of 15 people.
  • Motivated team of 15 employees to maintain high standards of food preparation and efficiency for 10 hours per shift.
  • Scheduled kitchen staff of 15 people.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Purchased food and cultivated strong vendor relationships.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Oversaw food preparation and monitored safety protocols.

Education

GED -

Pointer Trail High School
Van Buren, AR

Skills

  • Organizational development
  • Strategic planning
  • Cross-functional team leadership
  • Documentation and reporting
  • Troubleshooting and problem resolution
  • Human resources management
  • Operations planning
  • Operations management

Timeline

Senior Manager

Bonefish Grill
08.2023 - Current

Executive Chef

Park Tavern
08.2022 - 08.2023

Culinary Manager

Bonefish Grill
07.2019 - 08.2022

GED -

Pointer Trail High School

Similar Profiles

CREATE PROFILE
April Kelly