Juliette Poirier
Lake in the Hills,IL
Summary
Reliable and hardworking community college student pursuing flexible employment. Brings hands-on experience in retail and food service, with strengths in customer engagement, multitasking, and teamwork. Committed to providing positive customer experiences and supporting team goals, and a strong passion for makeup and skincare and helping people feel their best.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Bonefish Grill
10.2023 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and waitlists efficiently to optimize seating arrangements.
- Communicated effectively with kitchen and service staff to enhance guest experiences.
- Handled customer inquiries and complaints with professionalism and courtesy.
- Assisted in training new host staff on operational procedures and best practices.
- Maintained cleanliness and organization of front-of-house areas for optimal presentation.
Seasonal Beauty Advisor
Sephora in Kohl's
11.2025 - 12.2025
- Assisted customers in selecting beauty products tailored to their skin types and preferences.
- Provided product demonstrations to enhance customer understanding and engagement.
- Maintained a clean and organized beauty area, ensuring an inviting shopping experience.
- Educated customers on skincare routines and makeup application techniques.
- Managed inventory levels by restocking shelves and monitoring product availability regularly.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Babysitter
Neighbors, Friends, Family Etc
03.2021 - 06.2024
- Supervised children's activities, ensuring safety and engagement during playtime.
- Developed creative educational games to enhance learning and social skills.
- Managed meal preparation, adhering to dietary restrictions and nutritional guidelines.
- Communicated regularly with parents regarding child development and daily activities.
Crew Trainer
Tropical Smoothie Cafe
05.2022 - 09.2023
- Trained new crew members on operational procedures and customer service standards.
- Ensured compliance with food safety regulations and health standards during daily operations.
- Developed training materials to improve onboarding processes for new employees.
- Conducted performance evaluations to identify areas for improvement among team members.
- Mentored staff in effective customer engagement techniques to boost sales and satisfaction.
- Trained other employees in customer service, food safety, and performance requirements.
Education
Associate Degree in Radiologic Technology - Radiology
McHenry County College
Crystal Lake, IL05-2027
High School Diploma -
Huntley High School
Huntley, IL05-2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cash handling
- Relationship building
- Coordinating tasks
- Sales and marketing
- Retail experience
- Beauty trends
- Makeup application
- Makeup techniques
Certification
- ServSafe
Languages
English
French
Limited Working
Timeline
Seasonal Beauty Advisor
Sephora in Kohl's
11.2025 - 12.2025
Restaurant Hostess
Bonefish Grill
10.2023 - Current
Crew Trainer
Tropical Smoothie Cafe
05.2022 - 09.2023
Babysitter
Neighbors, Friends, Family Etc
03.2021 - 06.2024
Associate Degree in Radiologic Technology - Radiology
McHenry County College
High School Diploma -
Huntley High School