April Kidwell
Collinsville,OK
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Professional with knowledge of customer service and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
13
13
years of professional experience
Work History
Bartending
Spectrum Events
07.2025 - 07.2025
- Enhanced guest satisfaction by providing exceptional bartending services and maintaining a clean, organized bar area.
- Demonstrated versatility in bartending skills by serving both alcoholic and non-alcoholic beverages according to customer preferences.
- Demonstrated flexibility in adapting to different bartending styles of coworkers while maintaining consistent quality of service across shifts.
- Assisted with bartending duties during high-volume shifts.
- Set up portable bars at offsite events; provided professional bartending services for clients outside of the establishment''s premises.
Retail Sales Associate
The Caddy Girls (LIV GOLF)
06.2025 - 06.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Setup, deconstruct, and pack the Merchandise Venue.
Senior Title Agent
Norfleet Land Services, LLC
05.2023 - 09.2023
- Processed and reviewed title documents for accuracy, completeness, and compliance with legal requirements
- Conducted thorough research to identify any liens, encumbrances, or other issues that may affect the transfer of property ownership
- Maintained organized files and documentation related to each transaction for easy retrieval and reference
- Verified all necessary documents are properly executed by relevant parties before finalizing the title transfer process
- Assisted in resolving complex title issues by researching historical records and consulting legal resources as needed
- Served as a subject matter expert on industry regulations pertaining to titles and property transfers
- Collaborated with internal teams to develop efficient workflows that improved overall productivity in the title processing department
- Demonstrated strong attention to detail when reviewing complex legal documents
- Investigated potential fraud or irregularities related to property titles through comprehensive research methods
- Utilized software systems for data entry, document management, and generating reports
- Navigated county records databases efficiently while conducting online searches for public records information
- Determined appropriate actions based on analysis of recorded deeds, mortgages, judgments liens etc
Retail Sales Associate
The Caddy Girls (LIV GOLF)
05.2023 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Setup, deconstruct, and pack the Merchandise Venue.
Title Curative Specialist II
Doma Title
09.2021 - 07.2022
- Responsible for multiple refinance accounts
- Obtaining payoffs for Judgments, HUD, Partial claims, PACE, UCC, and HELOC.
- Obtaining tax information.
- Customer service to our clients answering any questions when they would call.
- Responsible for curative items for closing
- Extracting documents from search packages
- Prepared documents for the closing team for their closings
- Completing orders
- Programs; Resware, Slack, Excel, Blacknight, NETRO
Title Processor
Title Clearing & Escrow
01.2019 - 03.2021
- Responsible for 14 REO states
- Ordering title searches
- Contracts
- Reading foreclosure documents
- Searching foreclosure documents
- Searched taxes, mortgages, assignments, deeds, etc.
- Programs; Qualia, Loansphere, Netro, Excel, and Microsoft
- Contributes to team effort by accomplishing related results as needed
Office Administrative Assistant/Massage Therapist
Integrated Physical Health
04.2012 - 04.2018
- I welcome patients and visitors, in person or on the telephone, answering or referring to inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
Education
Bachelor of Science - Criminal Justice/Paralegal
Northwestern State University
Broken Arrow, OK12-2008
Associates of Arts Degree - Theater
Tulsa Community College
Tulsa, OK05.2003
Skills
- Title Processing
- Taking Payments
- Contracts
- Direct sales
- Microsoft Outlook
- Organizational Skills
- Customer Service Trainer
- Data analysis skills
- Negotiation
- Document Management
- Communication skills
- Analysis skills
- Verifying Medical Insurance
- Store Opening Server
- Medical Referrals
- Faxing
- Microsoft Excel
- Legal Research
- Goal Oriented Professional
- Inventory
- Filing
- Bartending
- Customer service
- Teamwork and collaboration
- Multitasking efficiency
- Legal document preparation
- Title examination expertise
Timeline
Bartending
Spectrum Events
07.2025 - 07.2025
Retail Sales Associate
The Caddy Girls (LIV GOLF)
06.2025 - 06.2025
Retail Sales Associate
The Caddy Girls (LIV GOLF)
05.2023 - 05.2023
Senior Title Agent
Norfleet Land Services, LLC
05.2023 - 09.2023
Title Curative Specialist II
Doma Title
09.2021 - 07.2022
Title Processor
Title Clearing & Escrow
01.2019 - 03.2021
Office Administrative Assistant/Massage Therapist
Integrated Physical Health
04.2012 - 04.2018
Bachelor of Science - Criminal Justice/Paralegal
Northwestern State University
Associates of Arts Degree - Theater
Tulsa Community College
Personal Information
- Visa Status: Authorized to work in the US for any employer
- Work Permit: Authorized to work in the US for any employer
Similar Profiles
Amandeep SinghAmandeep Singh
Event Manager Productions & Operations at Spectrum Events Pvt. LtdEvent Manager Productions & Operations at Spectrum Events Pvt. Ltd
Andrew StoltenbergAndrew Stoltenberg
Bar Manager at Spectrum Catering Concessions and EventsBar Manager at Spectrum Catering Concessions and Events
Penne ScheimerPenne Scheimer
Catering Staff Member at Spectrum Catering And EventsCatering Staff Member at Spectrum Catering And Events
Sheena R. OliverosSheena R. Oliveros
Specialized Placement and Partnership Unit at Oklahoma Human ServicesSpecialized Placement and Partnership Unit at Oklahoma Human Services
Brenda DanielsBrenda Daniels
Personal Caregiver & Transport at Family MembersPersonal Caregiver & Transport at Family Members