April L. Bryant
Memphis,TN
Summary
Results-driven Operational Manager known for high productivity and efficient task completion. Specialize in strategic planning, process optimization, and team leadership. Excel in problem-solving, decision-making, and communication, ensuring seamless operations and project success.
Overview
10
10
years of professional experience
Work History
Inbound Operational Manager
Agilent -Technologies & Life Sciences
10.2025 - Current
- Lead the Receiving department, driving a 10% improvement in dock-to-stock KPI through process optimization.
- Drive continuous improvement initiatives that increase productivity, reduce lead time and operational costs.
- Supervised and developed receiving team associates (15-20) through targeted coaching, training, and performance management to enhance team capabilities.
- Monitor key performance indicators (KPIs) related to receiving accuracy, productivity, safety, and quality.
- Scheduled labor and allocated resources to ensure achievement of departmental goals and operational efficiency.
- Directed daily activities in receiving department, ensuring alignment with operational objectives and standards.
Inbound Operational Manager
Agilent -Technologies & Life Sciences
10.2025 - Current
- Lead continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
- Managed kitting department operations, streamlining processes to align with production schedules.
- Oversaw assembly of component kits for laboratory operations, medical devices, and field service engineers to ensure timely delivery and quality.
- Trained, developed, and supervised kitting personnel (8-10) to enhance skills and operational effectiveness.
- Maintain compliance with GMP, FDA, ISO, and company quality standards.
Inbound Operational Manager
Agilent -Technologies & Life Sciences
10.2025 - Current
- Coordinated reverse logistics processes for returned items, streamlining return workflows and enhancing processing efficiency.
- Monitored return rates, identifying root causes to mitigate scrap percentages.
- Led the Quality Tech II team to process inspections, repairs, refurbishments, recycling, or disposals of returned products.
- Supported management of used inventory for field service engineers, ensuring availability of parts for efficient service.
- Ensure compliance with environmental and regulatory requirements.
- Managed the disposition of non-conforming materials to ensure compliance
Manager Processing Dept.
Nike (Shelby)DC Area
06.2023 - 10.2025
- Led, inspired a team of up to 32 employees, improving operational performance and elevating team productivity by 15-20% through strategic goal setting, problem-solving and leadership coaching.
- Strengthened communication channels, reduced operational misalignment by 30%, and increased cross-team responsiveness for smoother internal customer handoffs.
- Cultivated high-performing, inclusive culture, increased employee engagement scores by 10-15% and improved team retention through equity-driven leadership.
- Coached and developed employees at scale, reducing conflict escalation by 40% and contributing to a more resilient, solutions-oriented workforce.
- Made high-pressure, time-critical decisions that supported a 95%+ on-time completion rate during business peak cycles.
- Oversaw performance systems and data trends (time-tracking, CFEs, IDPs) with 100% compliance, enabling development for 5 employees advancing into new roles.
WMOS Project Manager End to End
Nike (Shelby)
06.2021 - 06.2023
- Appointed by the AGM to direct the end-to-end operational deployment of the WMOS project.
- Led a cross-functional team of 64 employees, achieving a 100% on-time completion rate for WMOS initial deployment activities.
- Integrated WMOS, impacting 1,300 employees at Shelby and contributing to facility network stabilization for 78,000 employees.
- Captured operational data and risk insights, leading to a 15% reduction in processing delays and consistent improvement in system adoption across all shifts.
- Invigorated culture of quality at source, reducing defects and rework by 25% while launching CI initiatives that enhanced workflow stability.
- Developed a cross-training model that resulted in 100% employee certification on WMOS.
NLS -Nike Logistics System-Continuous Improvement Advisor
NIKE(Shelby)
03.2018 - 06.2021
- Contributed to the launch team that developed the Nike logistics system, driving end-to-end operational readiness and enabling a scalable framework that stabilized facility-wide supply chain performance.
- Championed Kaizen and Lean initiatives that improved network efficiency, optimized material flow, and achieved sustainable enhancements in throughput, quality, and labor utilization.
- Coordinated cross-functional teams to design, execute, and govern supply chain alignment projects, ensuring seamless integration with Nike enterprise distribution and logistics strategy.
- Coached supply chain leaders on diagnosing operational bottlenecks, implementing data-driven countermeasures, and sustaining process improvements.
- Built and executed multi-shift training strategies that improved operational capability, strengthened process discipline, and increased the organization's adoption of CI and lean principles.
- Conducted deep-drive RCA to identify systemic barriers within Nike-implemented long-term corrective actions that improved flow, reduced defects, and increased operational stability.
Mid-West RDC Quality Distribution Specialist-consumer healthcare
GlaxoSmithKline-Memphis.TN.
06.2016 - 02.2018
- Executed release-to-market activities, ensuring clear communication with sister distribution centers, business partners, and customers to facilitate smooth operations.
- Ensured 3PL personnel were fully trained on current regulations, and SOPs related to Distribution and Logistics, maintaining strict compliance.
- Executed logistics delivery processes to ensure timely and high-quality service to customers.
- Ensured timely performance, documentation, evaluation, and closure of investigations, CAPAs, and change controls related to logistics, distribution, and packaging as per procedures.
- Managed and mitigated temperature excursions during shipping, ensuring compliance with quality standards and customer satisfaction.
- Review, approve, and release display packs ensuring strict adherence to cGMPs. Ensure non-conformances discovered during review are identified and escalated appropriately.
- Stayed current on new regulations related to Distribution and Logistics and training requirements, ensuring activities are performed in compliance.
- Supported the Quality Logistics & Distribution Manager with audit commitments and self-inspections for inspection readiness.
Education
B. A. - Business Management
University of Phoenix
Memphis, TNDiploma -
George Washington Carver
Skills
- Project Management, Lean manufacturing
- GD&T, SAP, WMS, Oracle, PowerPoint, Microsoft Office, and Excel
- Warehouse management
- Supply chain management
- ISO9001, ISO 13485, and ISO14001
- Lean Six Sigma
- KPI management
Timeline
Inbound Operational Manager
Agilent -Technologies & Life Sciences
10.2025 - Current
Inbound Operational Manager
Agilent -Technologies & Life Sciences
10.2025 - Current
Inbound Operational Manager
Agilent -Technologies & Life Sciences
10.2025 - Current
Manager Processing Dept.
Nike (Shelby)DC Area
06.2023 - 10.2025
WMOS Project Manager End to End
Nike (Shelby)
06.2021 - 06.2023
NLS -Nike Logistics System-Continuous Improvement Advisor
NIKE(Shelby)
03.2018 - 06.2021
Mid-West RDC Quality Distribution Specialist-consumer healthcare
GlaxoSmithKline-Memphis.TN.
06.2016 - 02.2018
B. A. - Business Management
University of Phoenix
Diploma -
George Washington Carver