APRIL LEVY
Kenner,LA
Summary
Results-driven manager with strong analytical skills and a proven track record in team building and motivation. Expertise in fostering customer relationships and enhancing employee engagement through effective training and monitoring. Committed to leveraging decision-making abilities to drive company success and maintain high customer satisfaction. Recognized for cultivating partnerships and contributing to business growth with a positive and personable approach.
Overview
8
8
years of professional experience
Work History
Dispatcher Clerk
Acme Lock Co
Jefferson, LA
01.2025 - 09.2025
- Provided accurate labor cost estimates for lock installation projects.
- Cut and duplicated keys using key cutting machines.
- Managed high call volume while ensuring precise data entry.
- Resolved customer complaints regarding service delays and issues.
- Utilized computer systems to locate addresses and calculate arrival times.
- Performed administrative tasks, including filing, updating databases, and preparing management documents.
- Received and dispatched calls efficiently for all service requests.
- Answered inquiries about product availability, shipping information, and order status.
Online Grocery Associate
Walmart
Metairie, Louisiana
10.2024 - 04.2025
- Streamlined online grocery order assistance, ensuring prompt and accurate product selections.
- Operated scanning equipment for precise product identification and inventory management.
- Resolved customer inquiries regarding online orders quickly and professionally.
- Bagged groceries meticulously, preserving product integrity and maintaining cold chains for perishables.
- Cultivated positive relationships with store personnel through consistent professionalism and friendliness.
- Secured items in preparation for customer pickup, ensuring proper storage conditions.
- Updated system stock information by scanning items during shelf retrieval.
- Identified and recommended optimal products based on customer needs and preferences.
Redemption Manager
Game On Social Hub
Kenner, USA
03.2023 - 10.2024
- Managed the crew on a daily basis
- Opened and closed the facility. This included counting multiple cash tills, closing out the day, counting the safe and poker bank, closing out servers at the end of their shifts
- Receiving shipment for the redemption store, keeping track of inventory, shrink and broken products
- Trained the crew in multiple positions
- Managed the restaurant and bar when needed
- Served tables in the restaurant, made drinks from the bar when needed
- Maintained an inventory system of over 100 products using a database that allowed for creating an electronic packing list.
- Creating pricing and maintaining signage within the redemption store
- New product merchandising
- Helped in the facility kitchen when needed. Worked on the cooking line, dishwasher, expeditor, and food runner if needed.
- Participated in the interview processes and hiring of crew members
- Run and overseen corporate and private events within the facility
- Input new crew member information into multiple databases.
Flex Position
Target Stores
Metairie, USA
05.2020 - 03.2023
- Managed stock levels across multiple departments to ensure availability.
- Performed reshops to maintain organized product displays.
- Provided fast service during peak hours to reduce customer wait times.
- Assisted fulfillment team in managing high order volumes efficiently.
- Executed one-for-one pulls to optimize department inventory.
- Trained new team members in market department procedures and policies.
- Handled guest services, including returns, gift card inquiries, and policy questions.
- Signed off on delivery paperwork for produce, dairy, and frozen goods.
Online Grocery Associate
Walmart Stores Inc.
Kenner, USA
10.2017 - 05.2020
- Selected grocery items based on online customer orders.
- Adhered to strict guidelines for produce, dairy, and raw meats selection.
- Completed selections within designated timeframes set by the system.
- Conducted quality checks to ensure accuracy of customer orders.
- Answered all incoming calls directed to department promptly.
- Collected and delivered customer orders directly to vehicles at appropriate times.
- Notified customers of any changes regarding their orders.
- Loaded orders efficiently for customer pick-up.
Skills
- Data entry and database maintenance
- Customer service and relations
- Inventory management and order fulfillment
- Call handling and dispatching
- Labor cost estimation
- Team leadership and collaboration
- Effective communication skills
- Problem solving and adaptability
- Administrative support and record keeping
- Training and onboarding new hires
- Product selection and inventory control
References
References available upon request.
Timeline
Dispatcher Clerk
Acme Lock Co
01.2025 - 09.2025
Online Grocery Associate
Walmart
10.2024 - 04.2025
Redemption Manager
Game On Social Hub
03.2023 - 10.2024
Flex Position
Target Stores
05.2020 - 03.2023
Online Grocery Associate
Walmart Stores Inc.
10.2017 - 05.2020
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